Ratings based on 1,594 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Springdale
Posted 28 May 2024
Beautiful property at good rate
by A verified traveler from louisville
Posted 28 May 2024
Better than average airport hotel. Decent rooms and friendly staff offset a bit by the cost/inconvenience of hotel hoppa service.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 26 May 2024
Excellent staff, beautiful hotel.
Comment from Hotel Management
27 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear Dee,We are truly delighted to read your kind words about the Radisson Blu Heathrow Hotel & Conference Centre. It gives us immense satisfaction to know that you found our hotel beautiful and that our staff left a positive impression on you.Our team is dedicated to providing excellent service and ensuring our guests feel valued and comfortable during their stay. Your acknowledgment serves as great encouragement and motivates us to continue delivering high standards of service.Thank you once again for your feedback, and we look forward to the opportunity of welcoming you back for another excellent stay with us.Best regards,Lydia LeeAssistant Front of House Manager
by A verified traveler
Posted 24 May 2024
Excellent hotel very close to Heathrow Airport. Be careful because there are a few Radissons and this is by far the best and still reasonably priced. Gorgeous lobby, gym, immaculate restrooms, good breakfast buffet and you can order items off menu as well....very comfy beds. I stayed here twice and it will continue to be my choice anytime i have a layover in London.
Comment from Hotel Management
26 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear nadirah,We're thrilled to read your remarkable review about your stay at our Radisson Blu Heathrow Hotel & Conference Centre. We appreciate your kind words regarding our location, the lobby, our fitness facilities, and the cleanliness of our restrooms. We're also delighted that you enjoyed our breakfast buffet and found our beds comfortable. It's our goal to provide our guests with a comfortable, relaxing, and memorable stay, and your feedback assures us that we're achieving that.Your loyalty and continued trust in our hotel and our brand is deeply appreciated. We can't thank you enough for recommending us to other travelers. We will continue to do all we can to make your future stays just as enjoyable.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Best regards,Lydia LeeAssistant Front of House Manager
by A verified traveler
Posted 24 May 2024
This hotel is close to terminal two from where we were flying home. It had lovely facilities and a very good room. The men room service was not very good so that was disappointing.
Comment from Hotel Management
26 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear Caril.We appreciate you taking the time to share your feedback after your recent stay at the Radisson Blu Heathrow Hotel & Conference Centre. We are glad to hear that you found our location convenient and that you enjoyed the facilities and your room.However, we are truly sorry to hear about your disappointment with our room service. We understand how important every aspect of your stay is and it is unfortunate that we didn't meet your expectations in this regard. We take all feedback seriously and will work diligently to ensure we improve the areas you have pointed out.We look forward to the opportunity to welcome you back in the future, and we hope to provide you with a smoother, more enjoyable experience next time. If there's anything more we can assist you with for your next visit, please don't hesitate to reach out to us.Best Regards,Lydia LeeAssistant Front of House Manager
by A verified traveler
Posted 24 May 2024
Fore alarm went off at 4am
Comment from Hotel Management
26 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear Tahir,Thank you for taking the time to share your experience following your recent stay at Radisson Blu Heathrow Hotel & Conference Centre. We understand the discomfort and inconvenience caused by the unexpected fire alarm in the early morning hours and we sincerely apologize for it.We want to assure you that the safety and well-being of our guests are our topmost priorities. While false alarms can be distressing, we have to ensure the utmost caution when there are potential safety risks.We regret any disturbance caused to your night's rest and understand that such situations can affect the overall experience of your stay. We hope that this single occurrence will not overshadow the overall quality of our services.We truly appreciate your understanding in this regard and we hope to have the opportunity to provide a better experience on your future stays.Best regards,Lydia LeeAssistant Front of House Manager
by A verified traveler from Berwick
Posted 23 May 2024
The room was lovely, quite large and spacious. We organised a taxi to get to the airport through the concierge but they sent a regular sedan when she knew we had 3 adults with 3large suitcases plus hand luggage. The taxi driver wasn’t very pleased either!! Plus he changed £6 more than the big London cab we had the day before from the airport.
Comment from Hotel Management
26 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear Carole,Thank you for choosing to stay at the Radisson Blu Heathrow Hotel & Conference Centre and for sharing your feedback with us. We're delighted to hear that you found our rooms to be spacious and comfortable, as we always aim to provide a relaxing environment for our guests.However, we regret to hear about the inconvenience you experienced with the taxi service. We understand how frustrating such an experience can be, especially when you're preparing for a journey. Please accept our sincere apologies for any miscommunication or misunderstanding that may have occurred regarding your transport requirements.We appreciate your feedback as it will help us improve our services and ensure a better experience for our future guests. We hope to have the opportunity of welcoming you back in the future and providing a stay that meets all your expectations.Best regards,Lydia LeeAssistant Front of House Manager
by A verified traveler
Posted 23 May 2024
A nice open spacious hotel… the downside was breakfast .. while the room is nice and bright .. the food selection is ok ..but the clearing of tables was very slow meaning it was difficult to find a space to sit despite loads of empty tables ..oh and being able to get your own coffee rather than waiting for table service would have been good
Comment from Hotel Management
26 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear Kathryn,We sincerely appreciate your valuable feedback regarding your recent stay at our Radisson Blu Heathrow Hotel & Conference Centre. We're glad to hear that you appreciated the open space and bright ambiance of our hotel, contributing to a positive overall experience.However, we regret to hear about your experience during breakfast. It is our standard to provide efficient service, especially during peak hours, and we apologize for any inconvenience caused due to the delay in clearing the tables. We also acknowledge your suggestion on self-service coffee; we always welcome suggestions that can enhance our guest's experience.Your comments have been taken note of and will be shared with our team to review and address. We are committed to providing our guests with the highest level of service and this feedback will assist us in our goal of continuous improvement.We hope you will consider staying with us again in the future and allow us to demonstrate our commitment to excellent service. If you have any further comments or need assistance with anything else, please feel free to reach out.Best regards,Lydia LeeAssistant Front of House Manager
by A verified traveler
Posted 23 May 2024
Very clean and well-maintained. Conveniently located by Heathrow.
Comment from Hotel Management
26 May 2024 by Radisson Blu Heathrow Hotel & Conference Centre, Hotel Management
Dear Marikay,We're delighted to hear that you had a pleasant experience staying with us at the Radisson Blu Heathrow Hotel & Conference Centre. Your kind words about the cleanliness and maintenance of our property are greatly appreciated, as we work diligently to provide a comfortable and welcoming environment for our guests.The convenience of our location, being close to Heathrow, is indeed one of the aspects we're most proud of, as it allows our guests to have easy access to the airport and other local attractions. We're glad to know that you found this to be beneficial during your stay.Thank you once again for sharing your feedback. We value your opinion and look forward to the opportunity of welcoming you back on your next visit to the area.Best regards,Lydia LeeAssistant Front of House Manager
