Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Excellent property in a convenient location. Good for business and tourism
by A verified traveler
Posted 9 May 2024
A lovely hotel, and l had a lovely view of Hyde Park from the 16th floor. Two minor caveats: the shower drained too slowly, and everyone at reception spoke so softly that they were unintelligible. None of us could understand them, and only two of us are hard of hearing!
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 6 Apr 2024
The staff and hotel was first class. Jason and Mark the doormen were real stars. I will stay in this hotel every time I am in London. It is a great balance between value and luxury.
by A verified traveler
Posted 5 Apr 2024
The hotel is wonderful and in a great walkable location for Mayfair. We did have issues with our room’s air conditioner, but it was promptly fixed.
by A verified traveler
Posted 4 Apr 2024
by A verified traveler from fanwood
Posted 22 Mar 2024
The staff was unhelpful, my expensive headphone stolen from the room , I reserved a room with 2 queens beds , they gave us me and my brother a king bed. Was bad experience, Not recommended at all
by A verified traveler
Posted 20 Mar 2024
Early check in available!
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 3 Mar 2024
City
