Ratings based on 982 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Boston
Posted 21 May 2024
Great location and an elegant hotel.
by A verified traveler
Posted 15 May 2024
Lovely hotel. Perfect location
by A verified traveler
Posted 14 May 2024
Incredible staff, room, and dining.
by A verified traveler
Posted 11 May 2024
Great service! My daughter and I felt like the Queens we are.
Carlos at the front desk was awesome.
Great location
Will definitely stay here again!
by A verified traveler
Posted 10 May 2024
Excellent staff and room.
by A verified traveler
Posted 8 May 2024
Staff were very helpful and friendly
by A verified traveler from Summit
Posted 6 May 2024
Need storage shelves and more hooks. We stayed for five days so we need to unpack.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 4 May 2024
We arrived at the hotel at 3pm, which was the check-in time and were told that our room wasn’t quite ready. An hour later it still wasn’t ready so we enquired at the Guest Relations desk. A very helpful lady went to investigate and when she returned, she apologised for our wait and said that they had upgraded us to a suite. It was the most beautiful suite we’d ever seen and we really appreciated this gesture. We will definitely be returning (but probably to a normal room!)
by A verified traveler
Posted 4 May 2024
Beautiful hotel, great staff and service
