Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The Holiday Inn Express was very clean and comfortable. I liked having the choice of two restaurants on the property. There were also multiple options for transportation to the airport.
Comment from Hotel Management
27 May 2024 by Anurag Bisht, Hotel Management
Dear Varsha,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the cleanliness of our hotel.Your feedback is important to us and will be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 21 May 2024
Nice Heathrow hotel with a gym & great breakfast
Comment from Hotel Management
26 May 2024 by Anurag Bisht, Hotel Management
Dear Petr,Thank you so much for your valuable feedback.We are please to know that you had a comfortable stay with us and liked the hotel breakfast and the facilities provided by our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 21 May 2024
Clean and nice. The only place in 5 countries in Europe that had wash cloths! 😂
Comment from Hotel Management
26 May 2024 by Anurag Bisht, Hotel Management
Dear Jeff,Thank you so much for your valuable feedback.We are pleased to know that you had an amazing stay with us and liked the services provided by our hotel.Your feedback is highly important to us and will definitely be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 17 May 2024
We had problem with fighting in the room across from us at 4 am. Should put long term stays apart from the travellers.
by A verified traveler
Posted 12 May 2024
All the staff I came into contact with reception bar restaurant housekeeping excellent
Comment from Hotel Management
13 May 2024 by Shalu, Hotel Management
Dear Steven, Thank you for staying with us and for taking the time to share your valuable feedback. I am thrilled to hear such positive complimentary feedback regarding our teams across the entire Hotel.I will surely be sharing your comments with all.Thank you again for sharing your experience and we look forward to welcoming you again.Kind Regards, Shalu Lobby Manager
by A verified traveler
Posted 11 May 2024
Easy access to airport. Quiet and comfortable.
Comment from Hotel Management
12 May 2024 by Anurag Bisht, Hotel Management
Dear Maureen,Thank you so much for your feedback.We are pleased to know that you had a comfortable stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 1 May 2024
This is probably the nicest IHG property I have stayed at for an airport hotel. It was so easy to get there from Terminal 2&3 by regular bus great food options and really nice staff. Sam who checked me in was a gem. I will most definitely be staying there again whenever I need a hotel at Heathrow.
Comment from Hotel Management
2 May 2024 by Anurag Bisht, Hotel Management
Dear Patricia,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our employee and our team members in which i believe you have intended to.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler from Millbrook
Posted 1 May 2024
perfect in and out location for airport stay
Comment from Hotel Management
1 May 2024 by Anurag Bisht, Hotel Management
Dear Margaret,Thank you so much for your feedback.We are happy to hear that you liked the location of our hotel and had a perfect stay with us.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
by A verified traveler
Posted 1 May 2024
