Ratings based on 969 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
We liked the breakfast, the rooms were well maintained and it was a delight to see the beds made everyday when we were away. Staff were polite, and professional. The slight downside was with the checking in, which was slow, but understandably, was understaffed at the time. Other than that, the hotel excelled in everything else.
Comment from Hotel Management
4 Jun 2024 by Nioka Brown- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your positive experience at Holiday Inn Express Limehouse. We are thrilled to hear that you enjoyed our breakfast and found our rooms well-maintained. Your kind words about our staff are greatly appreciated. We apologize for the delay during check-in and assure you that we are taking steps to improve our staffing and efficiency. We look forward to welcoming you back in the future for another excellent stay.Warm regards,
by A verified traveler
Posted 30 May 2024
This hotel ticked all the boxes for us, we will be returning when we return.
Comment from Hotel Management
4 Jun 2024 by Nioka Brown- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for choosing Holiday Inn Express Limehouse for your stay and for taking the time to provide us with your positive feedback. We are thrilled to hear that our hotel met all your expectations and we eagerly await your return. Your satisfaction is our top priority and we look forward to welcoming you back soon.Warm regards,
by A verified traveler from owensboro
Posted 28 May 2024
Near by subway.
Comment from Hotel Management
4 Jun 2024 by Nioka Brown- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to review your stay at Holiday Inn Express Limehouse. We are delighted to hear that our proximity to the subway added convenience to your visit and contributed to your positive experience. Your 4-star rating is much appreciated and motivates us to continue enhancing our services.warm Regards
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
4 Jun 2024 by Nioka Brown- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for your wonderful 5-star review of your stay at Holiday Inn Express Limehouse. We are thrilled to hear that you enjoyed your experience with us. Our team is committed to providing exceptional service and it's rewarding to know that we have met your expectations.We look forward to welcoming you back soon.Warm regards
by A verified traveler
Posted 22 May 2024
Room was clean and fresh. Breakfast included in room price
Comment from Hotel Management
23 May 2024 by Frank, Hotel Management
Dear Keith,Thank you for staying with us and the kind review!Looking forward to seeing you again for plenty more perfect stays to come.Kind regards,FrankGuest Service Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Frank, Hotel Management
Dear Sara,Thank you for staying with us and the kind rating.Looking forward to even better, 5/5 stays!Kind regards,FrankGuest Service Manager
by A verified traveler
Posted 20 May 2024
Good
Comment from Hotel Management
21 May 2024 by Nioka Brown, Hotel Management
Dear Mohammad,Thank you for your review. We are delighted to hear that you had a good experience at Holiday Inn Express Limehouse. Our team strives to provide excellent service, and your feedback is greatly appreciated.Kind Regards,Guest Service ManagerHoliday Inn Express Limehouse
by A verified traveler
Posted 18 May 2024
Amazing staff, great breakfast options, Alice on the front desk was lovely!
Comment from Hotel Management
21 May 2024 by Nioka Brown, Hotel Management
Dear ChloeThank you for your wonderful review and kind words about our staff, especially Alice. We're thrilled to hear you enjoyed our breakfast options and the service provided. Your feedback is greatly appreciated and has been shared with the team.Warm regards,Guest Service ManagerHoliday Inn Express Limehouse
by A verified traveler
Posted 18 May 2024
Exceptionally clean and well presented. Service impeccable. Location perfect for gig at Troxy.
Comment from Hotel Management
21 May 2024 by Nioka Brown, Hotel Management
Dear TanyaThank you for your wonderful review. We are thrilled to hear that you found our hotel exceptionally clean, our service impeccable, and our location perfect for your event at Troxy .Your satisfaction is our top priority, and we are delighted we could exceed your expectations.Warm regards,Guest Service ManagerHoliday Inn Express Limehouse
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
21 May 2024 by Nioka Brown, Hotel Management
Dear Valued Guest,Thank you for your wonderful 5-star review of your recent stay at Holiday Inn Express Limehouse. We are thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and your feedback is greatly appreciated as it helps us maintain and improve our service standards.Kind Regards,Guest Service ManagerHoliday Inn Express Limehouse
