Ratings based on 940 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Property central and accessible to different areas of London
Comment from Hotel Management
31 May 2024 by Hilton London Olympia, Hotel Management
Dear Vera,Thank you for choosing us to stay with during your visit, We're very pleased to hear that you had an enjoyable stay and found the location convenient. We can't wait to welcome you back in the future.Thank you for sharing your feedback.Best regards,
by A verified traveler
Posted 30 May 2024
Great stay. Conveniently located near holland park. Room was spacious. Bed was comfortable. Hot water and clean baths. Good value for the price
Comment from Hotel Management
31 May 2024 by Hilton London Olympia, Hotel Management
Dear Alejandro, Thank you for sharing your feedback. We’re delighted to hear you had a pleasant stay and you enjoyed our location. We look forward to welcoming you back to the hotel on your next visit.Sincerely,
by A verified traveler
Posted 28 May 2024
Great, clean rooms , friendly staff
Comment from Hotel Management
29 May 2024 by Hilton London Olympia, Hotel Management
Dear Maz,Thank you for taking the time to share your recent experience. We are delighted to hear you enjoyed your stay with us at Hilton London Olympia and your needs were accommodated by our staff. We look forward to welcoming you back in the future. Kind Regards, Hilton London Olympia
by A verified traveler
Posted 26 May 2024
Ground floor of hotel is fabulous. The rooms are outdated and could do with a refresh.
Staff were very friendly and helpful
Comment from Hotel Management
28 May 2024 by Hilton London Olympia, Hotel Management
Dear Gary, Thank you for taking the time to share your recent experience and for giving us an excellent review. We are delighted to hear you enjoyed your stay with us at Hilton London Olympia and your needs were accommodated by our staff. We look forward to welcoming you back in the future. Kind Regards, Hilton London Olympia
by A verified traveler
Posted 26 May 2024
Some issues with check in
Comment from Hotel Management
28 May 2024 by Hilton London Olympia, Hotel Management
Dear Jennifer, Thank you for sharing your feedback.We are sorry to hear you was disappointed with your stay, we pride ourselves on meeting our guest’s expectations. We apologize if we didn’t meet all your expectations on this occasion.We hope you will consider returning again in the future.Kind Regards,Hilton London Olympia
by A verified traveler from palisades park
Posted 24 May 2024
Comment from Hotel Management
28 May 2024 by Hilton London Olympia, Hotel Management
Dear John, Thank you for taking the time to share your recent experience and for giving us an excellent review. We are delighted to hear you enjoyed your stay with us at Hilton London Olympia. We look forward to welcoming you back in the future. Kind Regards, Hilton London Olympia
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hilton London Olympia, Hotel Management
Dear Catherine, Thank you for sharing your feedback, We are saddened to hear you was disappointed with your stay. We pride ourselves on meeting our guest’s expectations and your feedback will be shared with our team to review. We hope to welcome you back in the near future.Kind Regards, Hilton London Olympia
by A verified traveler
Posted 14 May 2024
The hotel was nice, but lacked attention to detail. Dirty behind the desks and in less visible areas. There were very limited usb charging options and no outlets near the bed.
The shower was odd and difficult to use without getting water everywhere.
Overall an ok stay, but won't be back.
Comment from Hotel Management
17 May 2024 by Hilton London Olympia, Hotel Management
Dear Chris, Thank you for sharing your review.We pride ourselves on our cleaning standards and sadden to hear you was unhappy with our cleanliness. We are sorry to hear we couldn’t meet your expectations on this occasion. We continually work to improve our guest experience. I have noted your comments, and will share them with our Housekeeping team. We do hope you will reconsider returning in the future,Kind Regards,Hilton London Olympia
by A verified traveler
Posted 10 May 2024
Very dated property interior, uncomfortable bed, basic but clean
Comment from Hotel Management
17 May 2024 by Hilton London Olympia, Hotel Management
Dear Rachel,Thank you for sharing your feedback, We pride ourselves on our cleaning standards and delighted to hear you was happy with our cleanliness. We are sorry to hear you didn’t have a pleasant stay and you found our interior dated, We pride ourselves on our high standards of customer service, and we are sorry we wasn’t able to meet all your expectations on this occasion. I have shared your feedback with our housekeeping team.We hope to welcome you back in the future.Kind Regards, Hilton London Olympia
by A verified traveler
Posted 6 May 2024
Noisy, staff not helpful
Comment from Hotel Management
8 May 2024 by Hilton London Olympia , Hotel Management
Dear Paul, we are sorry to hear you was disappointed with the service you received. Please be assure this is certainly not the standard we pride ourselves on and will share your feedback with our senior team. We hope you will reconsider returning again in the future. Thank you for your review.
