Ratings based on 389 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2023
Comment from Hotel Management
3 Sep 2023 by Jean-Paul Dolisi - Gérant, Hotel Management
Toute l'équipe vous remercie pour cette évaluation ! Bien cordialement.
by A verified traveler
Posted 3 Jul 2023 on Hotels
Short stay, great location in old town centre, really friendly staff and old building has lots of character, love the lift!
Comment from Hotel Management
4 Jul 2023 by Jean-Paul Dolisi - Gérant, Hotel Management
Dear Nicola,Many thanks for this nice comment! We are pleased you enjoyed your stay and hope to see you soon again in Lille.Best Regards,
by A verified traveler
Posted 23 May 2023 on Hotels
Comment from Hotel Management
25 May 2023 by Jean-Paul Dolisi - Gérant, Hotel Management
Toute l'équipe vous remercie pour cette très bonne note !En espérant vous revoir prochainement parmi nous,Bien cordialement.
by A verified traveler from Honolulu
Posted 26 Apr 2023
I would highly recommend this property. I had gotten stuck at the train station (and had a very bad day) and booked the hotel late at night. When I got there the man behind the front desk was very friendly and accommodating. He offered me a room upgrade and the bed was so so comfy after a long day. The room was beautiful with nice art and detailing (wall paper, bathroom tile and fixtures). Additionally, I needed a toothbrush (because my bag was lost on a bus) and some band aids for blisters on my feet and they provided them kindly. The following day they let me work from the breakfast room on my laptop so I could enjoy the lovely views of the Cathedral across the street. Needless to say this hotel was the best part of my journey.
Comment from Hotel Management
2 May 2023 by Jean-Paul Dolisi - Gérant, Hotel Management
Dear Julia,Many thanks for this very nice comment which is very much appreciated by all the team! We hope to welcome you again soon in Lille.Best Regards,
by A verified traveler
Posted 3 Apr 2023 on Hotels
Hotel was reasonable for cost, good location, but bathroom far too small and noisey with doors banging and people chatting!
Comment from Hotel Management
3 Apr 2023 by Jean-Paul Dolisi - Gérant, Hotel Management
Dear Madam,We understand you have not been completely satisfied with your stay and apologise for the inconvenience. Our Standard Room have limited space and we recommend you select a Comfort Room for your next stay since they have larger bathrooms and better soundproofing.Best Regards,
by A verified traveler
Posted 16 Jan 2023 on Hotels
Comment from Hotel Management
19 Jan 2023 by Jean-Paul Dolisi - Gérant, Hotel Management
Merci pour votre retour sur votre séjour.Au plaisir de vous revoir prochainement à Lille,Bien cordialement.
by A verified traveler
Good for.the price.
Posted 19 Nov 2022 on HotelsWould happily stay here again. Clean and comfortable room at a reasonable price. Also very central and close to the train stations.
Comment from Hotel Management
21 Nov 2022 by Jean-Paul Dolisi - Gérant, Hotel Management
Dear Sir,Many thanks for this review! As we put our guest satisfaction first, we are glad to read you would stay again in our hotel and are expecting your next reservation.Best Regards,
by A verified traveler from Saint Jo
Posted 1 Oct 2022
by A verified traveler
Posted 9 Jul 2022 on Hotels
Comment from Hotel Management
20 Jul 2022 by Jean-Paul Dolisi - Gérant, Hotel Management
Mille mercis pour cette très bonne note !
by A verified traveler
Posted 6 Jul 2022 on Hotels
Comment from Hotel Management
7 Jul 2022 by Jean-Paul Dolisi - Gérant, Hotel Management
Merci pour cette bonne note !