Ratings based on 250 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Incredibly good value. We booked 3 twin rooms for a girls weekend in Lille. The location is super - only a few minutes walk from Eurostar station and the same again to the beautiful old town. Hotel was simple, but super clean and comfortable and very good value. Staff were very friendly and accommodating of dropping our luggage early and collecting later than check-in and check out time. We tried the breakfast on one morning and that was great for just 12 euro, with a nice view. Would certainly return.
Comment from Hotel Management
24 Apr 2024 by LP, Hotel Management
Good afternoon, We thank you for this lovely review. We're delighted that you enjoyed your time with us and we hope you think of us again for a next visit in Lille!Kind regards, Laetitia.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Jean-François BEELS - Manager, Hotel Management
Dear guestWe are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies.Our hotel is keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.Neither upon your arrival nor upon your departure did you notify us of any inconvenience.We are therefore surprised by your rating.Best regardsJean-François BEELSManager
by A verified traveler
Posted 25 Mar 2024
Good location, near train station, large shopping centre and central Lille which has plenty of food options. Room was clean and good quality for the price. Staff were very friendly and helpful. Utilities were good, with a nice bathroom
Comment from Hotel Management
2 Apr 2024 by Karine, Hotel Management
Dear guest,Many thanks for this warm feedback, we are glad you've enjoyed your stay with us, and we hope we'll see you soon back again.Best regards,
by A verified traveler
Posted 24 Mar 2024
Really recommend this little hotel. Staff were courteous and kind. Room was spotless and a great central location within minutes of Eurostar and Gare du Lille. I would happily book again if and when we return to Lille.
Comment from Hotel Management
25 Mar 2024 by LP, Hotel Management
Good afternoon, What a lovely feedback! Thank you so much. We're so glad you enjoyed your time with us, and we hope for sure to welcome you again if you were to come back to Lille.Kind regards, Laetitia.
by A verified traveler
Posted 29 Feb 2024
Comment from Hotel Management
1 Mar 2024 by LP, Hotel Management
Good evening, We thank you for taking the time to review your stay with us. We're happy to see that you enjoyed the room 403 and we hope your think of us again for a next stay.Best regards, Laetitia.
by A verified traveler
Posted 23 Feb 2024
The bathroom was way to small
Comment from Hotel Management
27 Feb 2024 by LP, Hotel Management
Hello,We thank you for taking the time to rate your stay with us. We're sorry the bathroom was not to your liking. For a next time, don't hesitate to ask a room with a different layout, so that we find you a room with a bathroom more spacious. We hope to welcome you again sson.Best regards, Laetitia.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by LP, Hotel Management
Good morning,We thank you for taking the time to give us a feedback of your stay in room 313. We're happy to see you enjoyed your stay. We hope to see you again for a next visit of Lille!Best regards, Laetitia.
by A verified traveler
Posted 16 Feb 2024
Excellent location and great value breakfast.
Rooms and beds small. Felt a little claustrophobic!
Comment from Hotel Management
19 Feb 2024 by LP, Hotel Management
Good evening, We thank you for your feedback.We're glad you liked your stay with us. Please note our rooms will mostly be of 12m2, yours was a bit bigger. But we do have larger rooms, that don't have the view unfortunately. Let us know if you'de like to try another room for a next booking. We hope to welcome you again in the future!Best regards, Laetitia.
by A verified traveler
Posted 6 Feb 2024 on Hotels
Everything they said on the tin.
Clean, quiet and comfortable at an affordable price.
Comment from Hotel Management
7 Feb 2024 by LP, Hotel Management
Hello,We thank you for this feedback of your stay in room 207. We're delighted to read that you enjoyed your time with us and we hope to welcome you again soon.Best regards, Laetitia.
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by LP, Hotel Management
Monsieur bonjour, Nous vous remercions d'avoir pris le temps d'évaluer votre séjour en chambre 513. Nous sommes navrés que celui-ci ne fut pas à la hauteur de vos attentes. Lors d'une prochaine réservation, n'hésitez pas à nous indiquer ce que nous pouvons faire pour améliorer votre séjour.Cordialement, Laetitia.
