Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Needs fresh paint looks dingy
Bed needs replaced
Comment from Hotel Management
29 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review and for bringing up the issue you had during your stay. We sincerely apologize for the issues you encountered. We do take the positive especially negative comments seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 25 May 2024
it was good, took a 3 day vaca left hilo for a minute to relax on kauai. loved it
Comment from Hotel Management
29 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review. We do take the positive especially negative comments seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
29 May 2024 by Trish, Hotel Management
Aloha,Mahalo for taking the time to do a review. We do take the positive especially negative comments seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 23 May 2024
This lovely condo looked as though it was recently and very nice compared to one we had rented for a night at Banyan Harbor the week before. Contemporary, very clean and thoughtfully furnished. I would not recommend sleeping on the pull out couch to trundle however, as it is very firm. There was a comfortable recliner so I slept in that. A blow dryer in the bathroom would be a good addition. But we very much appreciated this lovely condo. The owners have done a really great job with it.
Comment from Hotel Management
29 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review and for bringing up the issue you had during your stay. We sincerely apologize for the issues you encountered. We do take the positive especially negative comments seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 19 May 2024
A bit dated but clean. Spacious. Conveniently located. Had full kitchen, which is a huge bonus. The only issue I had was that the pictures on Expedia showed hardwood floors, it looked updated from when I had previously visited. The unit I got still had the old carpet, so not the updated one I was hoping for. But at least all the air conditioning units worked this time yay! All in all it was a good place to stay
Comment from Hotel Management
29 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review and for bringing up the issue you had during your stay. We sincerely apologize for the issues you encountered. We do take the positive especially negative comments seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler from Mililani
Posted 9 May 2024
by A verified traveler
Posted 30 Apr 2024
I got a really nice Condominium (look’s like a house) doble floor, doble bedroom, doble bathroom and a nice view to the sea. You need to drive like 20 min far away to find a nice place to swing but it is an small island. Behind the hotel it is an amazing place to eat, the name is Kauai Boba & Barbecue( delicious and amazing people).
Comment from Hotel Management
4 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review. We do take the positive especially negative comments/rating seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 8 Apr 2024
Expensive for what it was.
Comment from Hotel Management
4 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review. We do take the positive especially negative comments/rating seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 6 Apr 2024
Everything about this place looks tired. We were glad our stay was only for two nights. I wouldn’t return.
Comment from Hotel Management
4 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review and for bringing up the issue you had during your stay. We sincerely apologize for the issues you encountered. We do take the positive especially negative comments seriously for it allows us to get better. If you give us a second chance you will see why our guests choose Banyan Harbor. Mahalo,Trish
by A verified traveler
Posted 29 Mar 2024
The location was excellent and it was spacious and quiet. It was not fancy and could have used some updating but it was very good for the price.
Comment from Hotel Management
4 May 2024 by Trish, Hotel Management
Aloha, Mahalo for taking the time to do a review. We do take the positive especially negative comments/rating seriously for it allows us to get better. Thank you for choosing Banyan Harbor!Mahalo,Trish
