Ratings based on 425 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Suisin
Posted 27 May 2024
Very good service, location, friendly staff. Housekeeping was very thorough and friendly.
Comment from Hotel Management
27 May 2024 by Jesus Anaya, Hotel Management
We sincerely appreciate your feedback. We are delighted to hear that you valued our service, location, and the friendliness of our staff. Additionally, we are pleased that our housekeeping service met your expectations in a thorough and courteous manner.We look forward to the pleasure of welcoming you again on your next visit.
by A verified traveler
Posted 27 May 2024
Very nice clean hotel for a good price. Clean, comfortable beds, nice staff, they have a place to eat and have drinks if you want. Close enough to the central where you can find all you’d like. I already made my second reservation.
Comment from Hotel Management
27 May 2024 by Jesus Anaya, Hotel Management
Thank you very much for sharing your kind words about your experience at our hotel. We are pleased to hear that you found our facilities clean and comfortable, and that you enjoyed the service provided by our staff. We take pride in offering a welcoming atmosphere and a convenient location near the center.We are delighted that you have chosen to return and we appreciate your loyalty. We look forward to welcoming you again on your next visit.
by A verified traveler from Suisin
Posted 27 May 2024
Great stay.
Breakfast buffet was delicious, stag was helpful and friendly. Rooms were clean and well maintained.
Comment from Hotel Management
31 May 2024 by Jesus Anaya, Hotel Management
Thank you very much for your kind comment. We are delighted to hear that you enjoyed your stay with us. We are pleased to know that you liked our breakfast buffet and that our staff provided you with the attention and friendliness you deserve. We are also proud to hear that you found our rooms clean and well maintained.We look forward to the pleasure of welcoming you again in the future.
by A verified traveler
Posted 24 May 2024
I will came back
Comment from Hotel Management
24 May 2024 by Jesus Anaya, Hotel Management
Thank you for your kind words. We are pleased to know that you enjoyed your stay and wish to return. We continuously strive to offer the best experience to our guests, and comments like yours motivate us to keep improving. We look forward to welcoming you back very soon.
by A verified traveler
Posted 13 May 2024
The business oriented hotel is a good place to stay in Leon. Conveniently located and attentive staff. Had some issues with poor AC and dirty rooms but both issues were addressed.
Comment from Hotel Management
13 May 2024 by Jesus Anaya, Hotel Management
Thank you for sharing your experience! We're delighted to hear you enjoyed our convenient location and attentive staff. We apologize for the issues with the air conditioning and room cleanliness, but please rest assured, we are working to address them. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 1 May 2024
Very nice, nice people, good food, 10/10 recommend
Comment from Hotel Management
1 May 2024 by Jesús , Hotel Management
Thank you very much for your preference and comments help us to continue offering an excellent service, we look forward to seeing you on your next visit to the city
by A verified traveler
Posted 25 Apr 2024
Excellent customer service. Like the bar area special thanks to the bartender (Luis Emmanuel) great service & drink’s
Comment from Hotel Management
25 Apr 2024 by Jesús , Hotel Management
Thank you very much for your comments and opinions, it helps us to continue offering an excellent service.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Jesús , Hotel Management
Muchas gracias por su preferencia y comentarios nos ayuda para seguir mejorando y dar un excelente servicio día a día
by A verified traveler
Posted 17 Mar 2024
This hotel was wonderful. Daily cleaning for our room, hotel was close to all major locations, Stadium, Mall and shopping area. This hotel is clean, spacious and the staff was very attentive.
Comment from Hotel Management
19 Mar 2024 by Jesus Anaya, Hotel Management
Hello Cristopher, thank you very much for your comments and preference, your opinion is very important to us. We look forward to seeing you on your next visit to the city. Thank you for letting yourself be pampered!
by A verified traveler
Posted 9 Mar 2024
One of the best hotels we've stayed at.
Comment from Hotel Management
9 Mar 2024 by Alex N., Hotel Management
Hello Ruth, thank you very much for your comments and preference, your opinion is very important to us. We look forward to welcoming you on your next visit to the city. Best regards!
