Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
The staff was very helpful and friendly.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Desk, Hotel Management
Good afternoon, Thomas Thank you for taking time out of your day to answer our survey. I see that we fell short in a couple of areas. We like to see all of our guests happy and I am sorry that your experience did not meet your expectations. I hope we will get another chance to serve you again. If so, please reach out to the front desk with any issues.Thank you for your business and I hope you have a wonderful weekend!! Theresa Front Desk
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Front Desk, Hotel Management
Good morning, Michael Thank you for your positive feedback. We like to see our guests happy and I am glad we provided you with a nice experience during your stay. We appreciate your business and hope you have a wonderful day!! Theresa Front Desk
by A verified traveler
Posted 25 May 2024
This is our go-to spot for short trips to the Berkshires. It's on a busy road, but set back from the street, and it's convenient to everything we need. Good breakfast (better than the one I had a much more expensive hotel in NYC last week) and it's clean and comfortable.
Comment from Hotel Management
25 May 2024 by Front Desk, Hotel Management
Good afternoon, AnneWow!! Thank you so much for your wonderful review and feedback. It is nice to see that you had an enjoyable stay with us. We appreciate you and your business and hope to see you soon. Have a wonderful weekend!!TheresaFront Desk
by A verified traveler
Posted 24 May 2024
Only issue we had was some weird brown foam in the hot tub and the construction crew working in the unit above us.
Comment from Hotel Management
25 May 2024 by Front Desk, Hotel Management
Good afternoon, Gina Thank you for taking the time to answer our survey. I am happy to see that you had an enjoyable stay with us other than the hot tub issue and construction crew. I am sorry for any inconveniences and appreciate your patience. I hope you have a wonderful weekend!! Front Desk
by A verified traveler
Posted 20 May 2024
The omelette bar with the continental breakfast was killer.
Comment from Hotel Management
22 May 2024 by Front Desk, Hotel Management
Good morning, BethanyThank you for taking time out of your day to answer our survey. It's nice to see that you had an enjoyable stay with us. I'm glad you were able to take advantage of the omelet bar, which is only available on the weekends. So, your visit was perfect timing. :)I hope you have a nice day and a wonderful upcoming Memorial Day Weekend!!TheresaFront Desk
by A verified traveler
Posted 20 May 2024
I had my special needs grandaighter for the weekend and got the room to go swimming. It was a very nice pool and the staff are great! They were very friendly abd helpful! The room was very nice.
Comment from Hotel Management
21 May 2024 by Front Desk, Hotel Management
Good morning, Christie Thank you for taking the time to answer our survey, feedback and very kind words. I am so happy that you had an enjoyable stay and time with your Grand-daughter making family memories. We appreciate you choosing The Yankee for your stay and hope you will come and visit us again in the near future. I hope you have a wonderful day!! Theresa Front Desk
by A verified traveler
Posted 13 May 2024
Room was very clean. Staff was helpful and available.
Comment from Hotel Management
14 May 2024 by Front Desk, Hotel Management
Good morning, Sean Thank you for taking the time to answer our survey, positive feedback and kind words about our staff. We appreciate that and I will forward this message to them. I am happy to see that you had an enjoyable stay and hope you will come back and see us when you are in the area. Have a wonderful day!! Theresa Front Desk
by A verified traveler from Portland
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Michelle, Front desk, Hotel Management
Thank you! We appreciate your positive feedback. Have a wonderful day!
by A verified traveler
Posted 10 May 2024
Would definitely come back
Comment from Hotel Management
11 May 2024 by Michelle, Front desk, Hotel Management
Thank you! We appreciate your positive feedback. Have a wonderful day!
