Ratings based on 32 Verified Reviews

3.6 out of 5
90% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Family Vacay

Posted 1 Nov 2022 on Hotels
The ambience is really amazing. I love the place! But I was quite not satisfied with the customer service. The staff don't give an approachable vibes.Also, you can hear the noise from the other rooms. It's quite annoying especially if the guests are so noisy. They offer food but it's so expensive and you can't opt for a delivery since they will charge you a hundred peso corkage fee. It is also far from the shops (laundry, convenience store etc.) But all in all, I enjoyed the place because of the wonderful view.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2022
3 out of 5
by A verified traveler

Basic and simple stay

Posted 25 Sep 2019 on Hotels
The area is nice serving as core for going around Bicol region. Hotel is very basic and small which is ok but CR is on ground level it’s a challenge having to climb up and down steep steps
2 out of 5
by A verified traveler

Cockroaches everywhere in our room so didn’t stay.

Posted 28 Aug 2019 on Hotels
Looks beautiful in the day, and staff we helpful when we were there, but we had an awful issue with cockroaches in our room. Can’t count how many we killed. Asked to move room but none were available until the next night. Thought we would just deal with it but when we returned there were cockroaches in our bed. 10pm, in my pyjamas, all my luggage on a scooter, driving around Legazpi to find an alternative place to stay. Returned the keys the next day. They were apologetic, but it is not their policy to refund (suggesting this happens often!). Annoyed at this as unless we wanted to sleep in a cockroachy bed then our only option was to move hotels at our expense. Not good enough.
4 out of 5
by A verified traveler

Something different.

Posted 30 Jul 2019 on Hotels
It was ok although the weather didn’t help with what we wanted to see. The Volcano was covered with clouds so we didn’t see what we came for.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2019 on Travelocity
5 out of 5
by A verified traveler

Posted 27 May 2019 on Hotels
Comment from Hotel Management
28 May 2019 by Your Brother House, Hotel Management
We would like to thank you for staying with us during your vacation here in Legazpi, Albay. We hope that you had a great time during your stay. Thank you so much and We hope to see you again guys! FROM YOUR BROTHER HOUSE FAMILY!
5 out of 5
by A verified traveler

Staff is Great

Posted 13 May 2019 on Hotels
Good place to relax away from the busy traffic of the city. Staff is very friendly and accommodating.
Comment from Hotel Management
28 May 2019 by Your Brother House, Hotel Management
We would like to thank you for staying with us during your vacation here in Legazpi, Albay. We hope that you had a great time during your stay. Thank you so much and We hope to see you again guys! FROM YOUR BROTHER HOUSE FAMILY!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2019
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