Ratings based on 124 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Beautiful and clean hotel. Staffs are friendly and efficient, excellent customer service, they all need a raise.😁. Breakfast buffet is delicious. The only downside is the shower is a little weird, it drains slowly and hot water is an issue, but I think cold shower is also good for your body anyway, it's healthier. But overall, I had an amazing stay,
I hope they will maintain the property well so it will not deteriorate overtime just like other hotels because I will for sure stay here next time I visit Legazpi.
by A verified traveler from McAllen
Posted 13 May 2024
The property is near to everything. It is clean and presentable to all my guests. All the restaurants serve good food, thus, I do not have to go anywhere else to meet up with people.
Comment from Hotel Management
14 May 2024 by cams, Hotel Management
Dear Ms. Christie,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
by A verified traveler
Posted 13 May 2024
The place is really nice and clean, staff courtesy is excellent, food was great.
Comment from Hotel Management
14 May 2024 by cams, Hotel Management
Dear Mr. Rafael,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
by A verified traveler
Posted 1 May 2024
great safe location . Near the Airport.
Friendly staff a d great amenities
Comment from Hotel Management
2 May 2024 by John, Hotel Management
Dear Mr. John,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager
by A verified traveler
Posted 9 Apr 2024
This is our 2nd stay in Marison. Always feels like home. Thank you!
Comment from Hotel Management
10 Apr 2024 by cams, Hotel Management
Dear Ms. Ivy,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Camelle LaurinFront Office Supervisor
by A verified traveler
Posted 9 Mar 2024
Customer service and cleanliness is excellent
Comment from Hotel Management
9 Mar 2024 by cams, Hotel Management
Dear Ms. Rosemarie,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor
by A verified traveler
Posted 23 Feb 2024
it is very clean,staff very nice,helpful.
Comment from Hotel Management
25 Feb 2024 by Zie , Hotel Management
Dear Ms. Ramona,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR
by A verified traveler
Posted 23 Feb 2024
The hotel is well maintained and showed no signs of wear. The staff was efficient, well trained and friendly
Comment from Hotel Management
25 Feb 2024 by Zie, Hotel Management
Dear Mr. Hollis,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Zie , Hotel Management
Dear Ms. Lucrecia,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR
by A verified traveler
Posted 18 Feb 2024
Staff are courteous and always smile. Swimming pool is small and not conducive for lap swim.
Comment from Hotel Management
19 Feb 2024 by John, Hotel Management
Dear Mr. David,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager
