Ratings based on 60 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The food and the customer service in this place is definitely great! They are always smiling and helpful. However, im unsure if its just the room i got is dirty and the others are ok or its just they all look the same. They informed me ahead of time that they are fully book and the room im gettinf is located in the newly built area, however the room definitely has some sort of smell and toilet definitely the corners is dirty.
by A verified traveler
Posted 5 May 2024
Average place.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 8 Apr 2024
the hotel is good and clean
by A verified traveler from Virginia Beach
Posted 9 Mar 2024
Hotel staff are super friendly.
by A verified traveler from Virginia Beach
Posted 9 Mar 2024
Hotel staff are super friendly.
by A verified traveler from Virginia Beach
Posted 9 Mar 2024
Hotel staff were super friendly.
by A verified traveler
Posted 7 Jan 2024 on Hotels
I will recomend this hotel. All accomodations are great! Worth of money spent.
Comment from Hotel Management
21 Jan 2024 by Paolo, Hotel Management
Dear Mr. Ruben,Thank you very much for taking the time to share your experience with us. Rest assured that we will continue and maintain our good service to all our valued guests. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards,
by A verified traveler
Posted 28 Nov 2023
Good food but just very early bfast time
Comment from Hotel Management
28 Nov 2023 by Eva, Hotel Management
Dear Mr. Alfon John,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva
by A verified traveler
Posted 10 Nov 2023 on Hotels
Room and staff are ok except hallway why they need to put all the rollaway bed in the hallway it’s looks like hospital and the hallway going to the pool it’s look scary!! And food in the buffet is cold and same everyday..
Comment from Hotel Management
28 Nov 2023 by Eva, Hotel Management
Dear Ms. Mariel,Thank you very much for taking the time to share your experience with us. We truly appreciate and value our guests feedback. We sincerely apologize if we didn't meet some of your expectations. Rest assured that we will continue to improve our facilities and services for all of our valued guest. Thank you and we hope to see you again on your next visit here in Legazpi. Best regards, Eva
