Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 7 Jun 2024
Excellent service and hospitality.
by A verified traveler
Posted 1 Jun 2024
Quiet, clean and great service
Comment from Hotel Management
5 Jun 2024 by FL, Hotel Management
Bula Maria,Thank you for your kind review! We are thrilled to hear that you found our property to be quiet, clean, and that you enjoyed the great service provided by our team.Your positive feedback is greatly appreciated and encourages us to continue delivering the best possible experience for our guests. We look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 31 May 2024
Overall the property was great along with the entertainment. The rooms could be updated but that was pretty much it.
Comment from Hotel Management
5 Jun 2024 by FL, Hotel Management
Bula Katrina, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the property and the entertainment provided during your stay.We appreciate your constructive comments regarding the rooms. Please know that we are always looking for ways to improve our guests' experience, and your input is invaluable in helping us make necessary updates.We're glad that, overall, you had a great experience, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 30 May 2024
Quiet and got the Fijian vubes, away from all the luxurious resorts and the food was great
Comment from Hotel Management
5 Jun 2024 by FL, Hotel Management
Bula Daisy, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and appreciated the quiet, authentic Fijian atmosphere we strive to offer.We’re glad that our location provided the peace and tranquility you were looking for, and that you felt connected to the genuine Fijian vibes. It's fantastic to hear that our culinary offerings met your expectations and added to the enjoyment of your stay.Your kind words mean a lot to us and inspire our team to continue providing an authentic and memorable experience for our guests. We hope to welcome you back for another relaxing and delightful visit in the future.
by A verified traveler
Posted 27 May 2024
A great introduction to Fiji hospitality, and not being in the hub of major tourism areas. We arrived in the evening to find ourselves immersed in a large Fijian wedding of 350 people, a beautiful festive vibe of dancing, singing & laughter; and the guests & staff made us feel welcome to share the space.
Foods great, cocktails awesome, setting really lovely & very friendly accomodating staff. Vinaka
Comment from Hotel Management
28 May 2024 by FL, Hotel Management
Bula Vinaka Patricia,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your introduction to Fijian hospitality and the unique experience of being part of a local wedding celebration. It's great to know that you loved the food, cocktails, and the warm, welcoming atmosphere created by our guests and staff. We truly appreciate your kind words and hope to welcome you back again soon. Vinaka!
by A verified traveler
Posted 22 May 2024
The staff are the friendliest you’ll find. The breakfast (included) was only a continental breakfast. The other meals were good. It was disappointing the resort had closed the path to the marina next door where there is a general store and The Boat Shed Restaurant. We did go to dinner at The Boat Shed one night as there was a large wedding party at the resort. We had a relaxing 6 night stay in one of the beachfront villas. The resort suited us as we were not looking for a lot of external activities.
Comment from Hotel Management
27 May 2024 by FL, Hotel Management
Bula Thomas, Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our staff to be the friendliest you'll find and that you had a relaxing 6-night stay in one of our beachfront villas.We apologize for any disappointment regarding the breakfast offerings and the closure of the path to the marina next door. Your feedback is important to us, and we will review these areas to see how we can enhance the guest experience in the future.We're glad to hear that you enjoyed the other meals during your stay and that the resort suited your preferences for a relaxing getaway without the need for many external activities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If you have any further comments or suggestions, please don't hesitate to reach out to us.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
27 May 2024 by FL, Hotel Management
Bula Patricia, Thank you for your 5star rating. We hope to serve you again soon. Vinaka
by A verified traveler
Posted 18 May 2024
The property looks very tired especially theFurniture in general including pool umbrellas and lounges.
Buffet breakfast not appetizing. Warm yogurts, undercooked pastries and same foods on offer everyday.
Food at restaurant was very average.
Cocktails like fruit dacquaries made with icecream syrups and not real fruit.
Bure accommodation was very clean and surrounding garden tidy and serene.
Comment from Hotel Management
27 May 2024 by FL, Hotel Management
Bula Pasquale, Thank you for sharing your feedback with us following your recent stay. We're pleased to hear that you found the bure accommodation clean and the surrounding garden serene.However, we regret to learn of your disappointment with certain aspects of your experience. Please accept our apologies for the condition of the property's furniture, including the pool umbrellas and lounges. We understand the importance of maintaining high standards throughout our resort, and we will address these concerns with our team to ensure improvements are made.We also apologize for any shortcomings you experienced with our buffet breakfast and restaurant offerings. Your feedback regarding the quality and variety of the food is valuable to us, and we will review our menus and culinary practices to enhance the dining experience for our guests.Regarding the cocktails, we apologize if they did not meet your expectations. We will take your comments into consideration when evaluating our beverage options and strive to offer a more authentic and enjoyable selection in the future.Once again, we appreciate your feedback, as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
by A verified traveler
Posted 18 May 2024
Authentic fiji island life experience with an excellent attentive, humble staff. You feel a part of the Fiji cultural experience on an historical resort that prince Charles stayed in last year (2023). The first Fiji settlers landed at this location over 3,500 years ago.
It offers something magical and special that all other commercial reports Can’t.
Comment from Hotel Management
27 May 2024 by FL, Hotel Management
Bula Eric, Thank you for taking the time to leave us a 5-star review. We value your feedback and hope to have the opportunity to welcome you back for another outstanding stay
