Ratings based on 989 Verified Reviews

4.3 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 28 Apr 2024
Very dated, breakfast was a joke, one rude staff member spoiled the overall view.
5 out of 5
by A verified traveler from Miami Beach

Posted 26 Apr 2024
Staff was kind and attentive. The restaurant was great. Would stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024
4 out of 5
by A verified traveler

Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Colonial Team , Hotel Management
Thank you for letting us know that you are enjoying your stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2024 on Lastminute
5 out of 5
by A verified traveler

Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Colonial Team , Hotel Management
Thank you Jeffrey, we are pleased you enjoyed your stay. We hope to see you again soon.
2 out of 5
by A verified traveler

Posted 11 Feb 2024
Ants in the room and in the bed. In general the room was not very clean.
5 out of 5
by A verified traveler

Posted 11 Feb 2024 on Wotif
Great place to stay
3 out of 5
by A verified traveler

Room to improve

Posted 9 Feb 2024 on Hotels
Good rooms, appalling wine list at the restaurant
2 out of 5
by A verified traveler

Posted 6 Feb 2024 on Wotif
Property needs a lot of work should not be allowed to use the room we had
Comment from Hotel Management
6 Feb 2024 by Angela - The Colonial Team , Hotel Management
Good Morning Susan,Thank you for your review, I am disappointed we failed to meet your expectations on this occasion.I will investigate further and take appropriate action.