Ratings based on 692 Verified Reviews

4.1 out of 5
76% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 31 May 2024
4 cars were broken into, mine included and no safe parking options. No assistance was given to fix damaged locks and security cameras were useless.
5 out of 5
by A verified traveler

Posted 20 May 2024
Was happy with my stay at the hotel Launceston good service from the staff helpful and friendly good clean and comfortable room .the dinner in the restaurant was well cooked and very nice as was breakfast. Close to the city and the football ground thank you very much
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Great location but road noise still audible even with double glazed windows closed. Ensuite layout could be improved and have a full sized basin. Lived the picture of Cradle Mountain on the headboard fabric.👍
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
4 out of 5
by A verified traveler

Posted 15 Apr 2024
It's very clean, closed to the park and walking distance to the city. However, if you're facing the street/park, you may hear the traffic. Also, you may need to consider if you need to sleep in as the door seal isn't working and you can hear people talking in the hallway. Perhaps the hotel may remind employees and guests to keep the voice down for others. I dont feel particularly too safe in this property though. Security seems loose to have open hallway and no swipe card entries for hotel guests. Note: the reception didn't read before call to my room and chased me out even there was a note for late check out has been granted.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Just a good clean facility with cheerful staff
5 out of 5
by A verified traveler

Posted 18 Mar 2024
While there's nothing special about this hotel, it gets 5 stars for the incredible staff, particularly Kim at the front desk. She really went above & beyond to ease my stay!
3 out of 5
by A verified traveler from Clive

Posted 8 Mar 2024
The room was tight. It had no view, the fridge was loaded with hotel expensive products eithith no room for guests own water bottles, wine, beer fruit etc. The TV was far too big for the size of the room. It had a very good bathroom. Parking was trick and tight.. The hotel bar and restaurant were closed on Sunday. The meal was ok the previous evening.
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Wotif
Enjoyed our stay room was clean and comfortable was in easy walking distance to city centre would stay again