Ratings based on 625 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Close to the ciry
Comment from Hotel Management
4 Jun 2024 by Management, Hotel Management
Hi Brian, It is always a pleasure to receive positive feedback. It was a pleasure to have you stay with us. Thank you again for sharing your experience, and we hope you choose to stay with us again on your next visit to Launceston. Safe Travels.
by A verified traveler from Greensborough
Posted 24 May 2024
Elphin Apartments were good option for my one night stay in Launceston. There is a KMart and Supermarket over the road so easy enough to get what you need. I had to carry my heavy bag up stairs, which was a little difficult.
Comment from Hotel Management
24 May 2024 by Management, Hotel Management
Hi Alexandra, It is always a pleasure to receive positive feedback. It was a pleasure to have you stay with us. Thank you again for sharing your experience, and we hope you choose to stay with us again on your next visit to Launceston. Safe Travels.
by A verified traveler
Posted 3 Mar 2024 on Wotif
Convenient,clean & just a nice place to stay
Comment from Hotel Management
12 Mar 2024 by Management, Hotel Management
Hi Jenny, Thank you for your feedback, the team loves receiving positive feedback and works hard to meet guest's expectations. We enjoyed having you and look forward to seeing you again.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
28 Feb 2024 by Manager, Hotel Management
Dear Ben, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 31 Jan 2024
There is no dryer but they showed a dryer sign in Expedia. Other guests had a terrible manner to be noisy overnight.
Comment from Hotel Management
31 Jan 2024 by Management, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that is not what you experienced.
by A verified traveler
Posted 14 Jan 2024 on Hotels
Friendly, clean and nice.
Comment from Hotel Management
31 Jan 2024 by Management, Hotel Management
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 18 Dec 2023
Property was in a good location, close to main street.
There was no closable door on the main bedroom, and not enough couch space for 4 people. Otherwise for an overnight stay before out flight it was ok. Reception staff were accommodating and friendly.
Comment from Hotel Management
31 Dec 2023 by Management, Hotel Management
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 18 Dec 2023 on Wotif
Comment from Hotel Management
31 Jan 2024 by Management, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that is not what you experienced.
by A verified traveler
Posted 14 Dec 2023
Despite of the electric cut off during the night, the kitchen rubbish bin wasn’t cleaned up before we checked in.it smell terrible with the leftover rubbish.
Comment from Hotel Management
16 Dec 2023 by Manager, Hotel Management
Hi Wei, Apologies the bin was missed. The weather with all the lightning caused the black out across Launceston. Unfortunately there isn't much we can do about not having power.
by A verified traveler
Posted 3 Dec 2023 on Hotels
Parking is a problem.
Comment from Hotel Management
16 Dec 2023 by Manager, Hotel Management
Hi Jo, We are a small complex and provide one car space for each room. I'm sorry you found this inadequate on your stay.
