Ratings based on 994 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Everything about the property was nice an up to standard,would definitely stay again an recommend to family and friends
Comment from Hotel Management
17 May 2024 by Social Media Support, Hotel Management
Hi Demetrius, Thanks for visiting the Westgate Flamingo Bay! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes,Social Media Support
by A verified traveler
Posted 30 Apr 2024
It was a nice room and overall pleasant stay. Very quiet and the room had everything we needed.
Comment from Hotel Management
17 May 2024 by Social Media Support, Hotel Management
Hi John, We sincerely appreciate you taking the time to rate your experience with us, and we are glad it was fantastic! We hope to see you again at the Westgate Flamingo Bay very soon.Best Wishes,Social Media Support
by A verified traveler from Akron
Posted 29 Apr 2024
Room was not up to par
Comment from Hotel Management
17 May 2024 by Social Media Support, Hotel Management
Hi Brooke, We appreciate your feedback. We sincerely regret that your stay was anything less than exceptional. We certainly hope all concerns you had were brought to the attention of the resort staff. We hope to have another opportunity to host you at the Westgate Flamingo Bay.Best Wishes, Social Media Support
by A verified traveler
Posted 25 Apr 2024
Staff was welcoming, friendly and courteous. The rate was reasonable and nicely done.
Comment from Hotel Management
15 May 2024 by Social Media Support, Hotel Management
Hi Jane, We're thrilled to hear you found our staff welcoming and courteous. We strive to offer reasonable rates and a pleasant experience. Thank you for your kind words!Best Wishes, Social Media Support
by A verified traveler
Posted 25 Apr 2024
Nice friendly staff. They take pride in keeping resort clean. They have a shuttle that goes downtown Las Vegas or Fremont st
Comment from Hotel Management
15 May 2024 by Social Media Support, Hotel Management
Hi Sylvia, We're delighted you enjoyed the friendly staff and our commitment to cleanliness. Our shuttle service makes exploring Las Vegas convenient. Thank you for choosing Westgate Flamingo Bay!Best Wishes, Social Media Support
by A verified traveler
Posted 22 Apr 2024
Love the modern look of the Villas. Also the Resort grounds are very pretty with the lights and the pretty flowers and waterfalls. Great touch on the Food truck.
Comment from Hotel Management
15 May 2024 by Social Media Support, Hotel Management
Hi Curtis, We're delighted you enjoyed the modern look of our Villas and the beauty of our resort grounds. Our team takes pride in creating a pleasant atmosphere for our guests, and we're glad you appreciated it. We hope to welcome you back soon.Best Wishes, Social Media Support
by A verified traveler from Olympia
Posted 18 Apr 2024
Comment from Hotel Management
17 May 2024 by Social Media Support, Hotel Management
Hi Matthew, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Flamingo Bay in the future for another impressive stay!Best Wishes, Social Media Support
by A verified traveler from Peoria
Posted 15 Apr 2024
I booked twice after a very delayed flight. My first day was for a wk & I had to change rooms due to a faulty wire burning & as it happened, my daughter found a baby scorpion. That was not a pleasant experience & made us uneasy. However!! The hotel staff came & sprayed immediately before we entered the new rm. They really handled it with care & we are in a desert in spring for goodness sakes so it’s understandable. Our 2nd rm was amazing! Staff was amazing & checked in on us by text so it wasn’t invasive. 1 staff member in marketplace was completely rude. She worked the evening of 4/5. Older woman. She didn’t know how to make Starbucks drinks so she made it wrong. We politely let her know we didn’t like bringing drinks back, etc. trying to make it a light situation & as I was speaking she walked away. Said she followed the card. We’ve had the same drink everywhere so we knew it was off. People w/anxiety around stuff like that should not be handled like that. I also shouldn’t have to explain to her that it’s a vacation luxury to get Starbucks for my kids. She was really awful. Our second stay was in another amazing rm. When I called to ask for an early check-in, they obliged and let me know. I can come in now that they would have the room clean for me. The hotel staff is absolutely on point! The pool is clean. The towels are always stacked.the marketplace is so convenient. Taco trucks in parking lot. Beautiful lighting at night. Stuff to do on property. No problem w/doordash.
Comment from Hotel Management
15 May 2024 by Social Media Support, Hotel Management
Hi Yna, Thank you for sharing your detailed feedback with us. We apologize for the inconvenience caused by the issues you encountered during your stay. We're glad our staff could promptly address the situation and ensure your comfort. However, we're sorry to hear about your experience with the marketplace staff member and have addressed this internally. We appreciate your understanding and hope to welcome you back for a smoother stay in the future.Best Wishes, Social Media Support
by A verified traveler
Posted 12 Apr 2024
We liked the feel of a resort and private
Comment from Hotel Management
15 May 2024 by Social Media Support, Hotel Management
Hi John,Thanks for visiting the Westgate Flamingo Bay! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes, Social Media Support
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
15 May 2024 by Social Media Support, Hotel Management
Hi Kevin,Thank you for your rating on the Westgate Flamingo Bay. We do regret to see that you did not enjoy your vacation experience. We hope to have the opportunity to welcome you for a more excellent experience soon.Best Wishes,Social Media Support
