Ratings based on 3,690 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
amazing hotel, super fun time and great staff.
by A verified traveler from Okotoks
Posted 3 May 2024
Good
by A verified traveler
Posted 3 May 2024
I checked into my room went upstairs walked in my room and it smelled like sewer. I always pull back the sheets to check the beds they were both dirty. The bathroom didn't look like it was cleaned either. I went down stairs and asked for another room. She sent me to a room in the same wing but 2 levels lower. As soon as i opened that door i was hit with horrific sewer and the room was hot. I went back and told them i wouldn't be changing rooms that room was 10 times worse. They had a lady come change my sheets i was grateful for that. The next morning i shower and go to brush my teeth and the sink water smells nothing but sewer. This was the worst 3 night stay ever. Also the ac unit never stays on the room was constantly hot. It was my first time ever to this place i was exited but that changed in less than 10 minutes of arriving.
by A verified traveler
Posted 2 May 2024
Totally satisfied
Comment from Hotel Management
2 May 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat. We appreciate your kind feedback. Hope to see you again in the future.
by A verified traveler
Posted 2 May 2024
Room was dirty had items from previous stay
Comment from Hotel Management
2 May 2024 by The Strat Hotel and Skypod Tower, Hotel Management
So sorry to learn that you did not have the best experience with us. Thank you for your feedback. Our apologies for any inconveniences.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 1 May 2024
Great
Comment from Hotel Management
2 May 2024 by The Strat Hotel, Hotel Management
Thank you for choosing The Strat. We appreciate your great feedback. Looking forward to seeing you again in the future.
by A verified traveler
Posted 1 May 2024
Rooms do not have microwaves, no blow dryers, you have to pay for parking as a guest, rooms don’t look as advertised, and we got a newly renovated room, horrible view with dirty windows, small room compared to advertisment, you have to pay to go up in the Strat for viewing, pool closes early. I don’t recommend this hotel. It was an creepy stay.
Comment from Hotel Management
2 May 2024 by The Strat Hotel and Skypod Tower, Hotel Management
So sorry to learn that you did not have the best experience with us. Thank you for your feedback. Our apologies for any inconveniences.
by A verified traveler
Posted 1 May 2024
it lacks WIFI for hotel guests, as well as free parking
Comment from Hotel Management
2 May 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thank you for choosing the Strat. We appreciate your feedback. Our apologies for any inconveniences.
by A verified traveler
Posted 1 May 2024
We booked the boulevard suite. Room was very nice & clean BUT we asked for a non smoking room. Although advertised as “non smoking” as soon as we stepped inside it smelled like the casino. As if someone the night before had smoked in there. Besides that it was a nice casino with good food options. Uber to the strip was only $12. I would not walk around the neighborhood though . It was filled with addicts at every corner.
Comment from Hotel Management
1 May 2024 by The Strat Hotel and Skypod Tower, Hotel Management
Thanks for choosing the Strat Hotel. We appreciate your feedback. Our apologies for any inconveniences.
