Ratings based on 986 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Selina Serene Vegas Boutique Hotel, Hotel Management
Thank you for your feedback regarding your recent stay at our hotel. We are all here for you. We look forward to being of service to you in the near future. Best regards
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hello Arjie, Thanks for staying with us. We appreciate your feedback! Best regards
by A verified traveler
Posted 27 May 2024
Very pretty, clean, and quiet.
Comment from Hotel Management
29 May 2024 by Selina Serene Vegas Boutique Hotel, Hotel Management
Hello Khulene, Thank you for your feedback regarding your recent stay at our hotel. We look forward to being of service to you in the near future. Best regards
by A verified traveler
Posted 21 May 2024
Very nice hotel
Comment from Hotel Management
22 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hello Yuliya, Thank you for you feedback. We appreciate you business and welcome to see you next time. Best regards
by A verified traveler
Posted 14 May 2024
The pool was close, the pictures are more pretty than actual place. We reserved this hotel because of the pool. The pictures are pleasing. But at front desk we found out that pool is close.
They gave us discount for rooms and added complementary breakfast.
That was cool and we decided to stay with great deal.
Comment from Hotel Management
14 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hello Solmaz, Thanks for staying with us. We are apologize for our pool closed. We appreciate your understanding and feedback! Best regards
by A verified traveler
Posted 11 May 2024
Staff was friendly for the most part. A test emergency alarm went off in the morning so that wasn’t great to wake up to. Tried to call for room service and the girl at the front desk asked for my room number then just hung up without taking my order or transferring my call to the restaurant so that was weird. Besides those things, not a bad stay. Room was big, clean bathroom.
Comment from Hotel Management
14 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hello Selina, Thank you for completing our guest survey regarding your recent stay at our hotel. Our mission is to provide excellent guest experiences , so we are sorry to have let you down. The city check fire alarm in that morning. Sorry for wake you up. We have taken your feedback on board ,and we will strive to make improvements accordingly. Best regards,
by A verified traveler
Posted 11 May 2024
The room was great. But the maintenance around the property was very sloppy. The roof tiles were painted and all the blue paint dripped onto the floor. Whoever is doing your maintenance needs to be fired. And also management needs to be fired for allowing the property to look like that. I was there for 4 nights and our room was only serviced once. Get it together over there. This property could be really cute.
Comment from Hotel Management
13 May 2024 by Selina Serene Vegas Boutique Hotel, Hotel Management
Thank you for completing our guest survey regarding your recent stay at our hotel. Our mission is to provide excellent guest experiences , so we are sorry to have let you down. We have taken your feedback on board ,and we will strive to make improvements accordingly. Best regards,
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hello Valeria, Thank you for your feedback. We do apologize for inconvenience you may have had while staying at our property. We will take all of your comments into consideration when making improvements to our property. Again, thanks for staying with us and we hope we can welcome you again soon. Best regards
by A verified traveler from Los Angeles
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hi Adriana, Thank you for your feedback regarding your recent stay at our hotel. We look forward to being of service to you in the near future. Best regards
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
22 May 2024 by Selina Serene Vegas Hotel, Hotel Management
Hello Ryan, Thank you stay with us, We hope to see you in the near future. Best regards
