Ratings based on 56 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Elevator weas not working. Lighting on my room flashes randomly. It look like they were under constuction/remodelation at that time. Not a great experience at all.
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 7 Jun 2024
The inside is beautiful! The pool area is the best. The restaurant was closed due to a gas leak and they returned my resort fees. The surrounding area isn’t appealing but the rooms are decent. I’d definitely go again.
by A verified traveler
Posted 3 Jun 2024
Chill
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Thank you for your wonderful review! We're thrilled to hear you had an exceptional stay. Your positive feedback motivates our team to keep delivering outstanding service. We look forward to welcoming you back soon!
by A verified traveler
Posted 3 Jun 2024
Great location close to china town…
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Thank you for your fantastic review! We're delighted to hear that you enjoyed our great location near Chinatown. We hope to welcome you back soon for another excellent stay.
by A verified traveler
Posted 3 Jun 2024
Everyone is very friendly, Hotel is nice.
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you found our hotel nice and our staff friendly. We look forward to welcoming you back soon.
by A verified traveler
Posted 1 Jun 2024
Very kind staff and loved the room/vibes of the hotel
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you found our staff very kind and enjoyed the room vibes at our hotel. Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay.
by A verified traveler
Posted 31 May 2024
Great staff except for security lady who wouldn’t let us into pool area without our room key despite having the pool key
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Thank you for sharing your thoughts with us. We're grateful for your feedback and eagerly anticipate your return for another delightful stay.
by A verified traveler
Posted 28 May 2024
Muy amable el muchacho de recepción regresaré por supuesto a hospedarme en el hotel en en futuro todos muy amables muchas gracias por su servicio excelente.
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que nuestro personal de recepción fue amable contigo. Esperamos con ansias tu regreso en el futuro para hospedarte nuevamente en nuestro hotel. Agradecemos mucho tus amables palabras sobre nuestro servicio excelente.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
6 Jun 2024 by Edwin G., Hotel Management
Thank you for your perfect review! We're delighted to hear you had an outstanding stay. Your feedback is truly appreciated, and we look forward to welcoming you back soon.
