Ratings based on 742 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 31 May 2024
pluming problem, leaking shower faucet, unresolved during our stay
5 out of 5
by A verified traveler

Posted 23 May 2024
Staff was AMAZING!!! They made us feel safe and comfortable. They welcomed us and made sure we were all checked in for out stay at EDC
5 out of 5
by A verified traveler

Posted 20 May 2024
Friendly staff. Would recommend to stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Close to airport.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2024
3 out of 5
by A verified traveler

Posted 16 Apr 2024
I would give this property 4 stars except for how beat up it is. It doesn't meet my expectations of a Holiday Inn Express. The walls, doors, corner moldings etc. are marred and dinged up. Our rooms sink faucet was corroded and leaked across the counter and onto the floor. The grounds were not well kept. On the plus side, the inside was very clean. The staff was very good. The breakfast was the best I've had at a Holiday Inn Express. The carpets were new and in great shape. Another plus is that because of the sketchy neighborhood, they have full time security patrolling the grounds.
1 out of 5
by A verified traveler

Posted 14 Apr 2024
The front desk lady was not helpful at all and very rude. My rooms sink was clogged. The elevator broke. My stay was horrible
1 out of 5
by A verified traveler

Posted 14 Apr 2024
DO NOT BOOK HERE, THERE'S MOLD EVERYWHERE THE WALLS, THE BATHROOM, AND THE CARPETS ARE VERY DIRTY STAINS EVERYWHERE AND TURN UR FEET BLACK FROM STEPPING ON IT BAREFOOT. THE POOL IS NEVER OPENED, THE AC VENTS HAVE MOLD, THEY ARE ORANGE COLOR COMING OUT. THERE'S CRACKS IN THE WALLS, IT'S DISGUSTING AND UNHEALTHY CONDITIONS DO NOT BOOK HERE
4 out of 5
by A verified traveler

Posted 7 Apr 2024
The lovely staff made up for the dated property. The Air Force Base is literally across the street and it was amazing to watch all of the fighter jets do their training. I would stay here again just for the personal airshow outside our window. The beds were comfy and was super convenient.