Ratings based on 967 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Property is old and tired. What maintenance has been done has been done poorly. Staff has varing degrees of customer service
by A verified traveler from Altadena
Posted 4 Jun 2024
Place was fine. Nothing special. Staff was friendly
Comment from Hotel Management
4 Jun 2024 by Mona C. - front desk manager, Hotel Management
Thank you. Hope to see you on your next trip.
by A verified traveler
Posted 3 Jun 2024
I like the breakfast in the morning but i disnt like how the parents was letting the kid serve themselves. And i disnt like the homless people around other then that it was nice
Comment from Hotel Management
5 Jun 2024 by Mona C. - front desk manager , Hotel Management
Thank you. Hope to see on your next stay.
by A verified traveler
Posted 1 Jun 2024
We didn’t even check in. There was a report of a break in and we didn’t feel safe to stay there.
Comment from Hotel Management
3 Jun 2024 by l, Hotel Management
I have no idea about any break in. Thank you for the feedback. Lena
by A verified traveler
Posted 28 May 2024
Clean rooms and friendly staff
Comment from Hotel Management
28 May 2024 by Lena, Hotel Management
Excellent !!!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Lena, Hotel Management
Thank you for reaching out to us.
by A verified traveler
Posted 27 May 2024
This was the most filthest place. I would not even a dog to stay here.
Comment from Hotel Management
28 May 2024 by l, Hotel Management
We are truly sorry you did not enjoy your stay.
by A verified traveler
Posted 26 May 2024
Too old and electric charging is not working.
Comment from Hotel Management
27 May 2024 by Mona C front desk Manager, Hotel Management
Thank you.. Very sorry you were unhappy with your stay and we do apologize.
by A verified traveler
Posted 25 May 2024
Room smelled pretty bad
Comment from Hotel Management
27 May 2024 by Mona C front desk Manager, Hotel Management
Thank you.. Very sorry you were unhappy with your stay and we do apologize. If you like you can contact the hotel and we can help you.
by A verified traveler
Posted 25 May 2024
The staff was great! Free breakfast, just a little bit of cosmetic stuff that could be fixed. But other then that overall a great stay!
Comment from Hotel Management
27 May 2024 by Mona C front desk Manager, Hotel Management
Thank You, Im glad you enjoyed your stay. Hope to see you on your nexr stay.
