Ratings based on 7 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
2.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2023 on Hotels
by A verified traveler
Posted 8 May 2019
Dislikes- No TV,1 plastic chair only,Very dark room,had to pay a extra 350 pesos for air conditioning which surprised us,there was a torn ugly spare mattress lying against the wall !
by A verified traveler
Nice hotel
Posted 22 Apr 2019 on HotelsExcellent people, the owner marce
Is very nice. I absolutely recommend
Townview to all my family and friends. I have a very good stay there.
I look forward to stay here with my
Family members next year. Thank you townview staff.
by A verified traveler
Never again
Posted 9 Oct 2018 on HotelsThey need to study how to run a hotel. Almost got no assistance. They even forgot about our booking!
by A verified traveler
Cannot recommend this Hotel
Posted 9 May 2018 on HotelsMy family did not get the room I reserved for them. The hotel claim that we didn’t have any reservation with them even tho we showed them the confirmation number and email. They also claim that they did not received any confirmation email. My family was given instead a guest room which is the only one available that sleeps two people instead of six. No water in our room and they turned off the light on us when we were at their roof top. They didn't told us about the cut off time or closing time of the roof top if there is any. No receptionist at night when we need something. No receptionist when we checked out so we just left the hotel without talking to anyone. All in all I did not get the room reservation I purchased and instead got a much lower class of room. Looks to me that the hotel cheated us on our reservation and may have gotten the full payment from Hotel.Com instead of the cheaper room they gave us.
Comment from Hotel Management
5 Jun 2018 by saramarce, Hotel Management
About your booking issue that was a head of time and we didnt see it that day that you booked and summer is coming at that time if we knew about it we could stop the booking for the family room instead of giving to others i did not recieved any booking at that time thats why i did not confirm it though email. And we are giving you my guest room instead you fit in there the whole family we find a place for your family if your not satisfied you should told me while you are there i know your wife we talk and i told her about it but then you told mme there is no water yes we dont have water and i was trying to get any water as soon as i can the whole area of bontod we dont have water not only us in the hotel and for your information its our problem we pay the water bill exactly but then suddenlly its cut off from the source not from us i was taking with the mayor it has a problem of there pump and the the pipes we not to blame abot it you know that i bought water from the masayun just for one night onlu worth 5,000 pesos for the guest to be satisfied and here when i check the guest rooms the faucet is open couase of your kids they did not turn it off when there is no water so whe i come up i heard it water pouring from the guest batroom so its useless right. turning on the lights even nobody inside the room the aircoditoin is on all the time even nobaody in the room i know that. so dont till me there is no water no lights anyway thats the reasons of the guest they are paying for it thats why they keep it on all the time but they dont know our place is the electricity is the most expensive in the whole philipines yopu should know about this. i know you leave in manila its very big diffirents rate i have a townhouse in manila i know how cheap is the electricity compre to our province even im using air condition the whole day in manila
by A verified traveler
Don't go there!
Posted 24 Feb 2018 on HotelsThe staff is very welcoming and nice but clearly this is not a place to stay when you come to an island! The hotel is far from the beach on the complete other side of the island. The bed is small we couldn't fit and we were located behind a farm with noisy pigs and roosters. Needless to say, we stayed less than an hour in the hotel and went for something else!
by A verified traveler
Posted 18 Feb 2018 on Hotels