Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
3.9 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Great spot
by A verified traveler
Posted 22 May 2024
Friendly staff
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 17 Apr 2024
Great place to stay
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 6 Apr 2024
The hotel was easy to get to from the airport. The area surrounding the hotel was very noisy and we could hear everything happening outside during the night (including cockerels going non-stop, which was funny at first). The floors were quite dirty (we noticed after walking around barefoot) but the rest of the room was clean including the bathroom. The room came with complimentary water which was great, and the AC worked without issue. The hotel staff were very friendly and arranged airport transfer for us the following day.
Comment from Hotel Management
6 Apr 2024 by JOEAN, Hotel Management
Dear Ms.Orla,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
6 Apr 2024 by JOEAN, Hotel Management
Dear Sir Adam,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
23 Mar 2024 by JOEAN, Hotel Management
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
by A verified traveler
Posted 1 Mar 2024
Nice and clean comfy bed and make the beds everyday which is best staff are knowledgeable and courteous, shuttle van pick up and drop off to airport which is the best. Thank you from all of us has booked 4 rooms for a 5 nights stay
Comment from Hotel Management
4 Mar 2024 by JOEAN, Hotel Management
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
by A verified traveler
Posted 20 Feb 2024
- I booked this hotel for its free irport shuttle but no one picked me up at the airport. The staff at reception told me when asked that it was overlooked.
- I was in room 201 and I woke up past midnight from motorcycles noise.
- No elevator so I was forced to ask help from staff with my luggage - and tip
- Room was a good size but no space to open 2 luggages
- Room was clean
- Left early the next day and staff packed me breakfast
Comment from Hotel Management
23 Feb 2024 by JOEAN, Hotel Management
Dear Ms.Evelyn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
