Ratings based on 101 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
by A verified traveler from Scottsdale
Posted 3 May 2024
This is my 3rd time staying at this hotel and for good reason, because reliability is worth its weight in gold. At Sempre you can always expect kind and helpful service from the front desk, clean rooms due to the diligent cleaning staff, and great food at the Sempre Cafe. I would yet again highly recommend this place for both solo travelers as well as families. I have also used the shuttle service both to and from the airport and made it to where I needed to go with plenty of time. 10/10 property that I believe is the jewel of Lapu Lapu.
Comment from Hotel Management
4 May 2024 by Meah, Hotel Management
Thanks so much for sharing your experience with us. It was our pleasure to have you as our guest and we are so delighted that you rate our service as 10/10 as we strive to provide just that for all our guests. We look forward to seeing you again soon. Best Wishes!
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 26 Mar 2024
Fast and easy check in and check out. No need to wait any longer as they have all the documents printed of all the costumers who had a booking.Organized. Very friendly and approachable staff. Highly recommended. I was upgraded free of charge! Thank you.
Comment from Hotel Management
26 Mar 2024 by ly, Hotel Management
Thank you, for the amazing review! I'm glad we could provide you a fast and easy check in and check out. We are happy our guests feel taken care of every step of the way. thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We hope to see you again. Have a nice day ahead!
by A verified traveler
Posted 22 Mar 2024
The hotel is very clean. Staff are friendly. We’ll come back again.
Comment from Hotel Management
26 Mar 2024 by ly, Hotel Management
Thank you so much for taking the time to leave us a 5/5 star rating - it's much appreciated! thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We hope to see you again. Have a nice day ahead! Once again, thanks for sharing
by A verified traveler from Ottawa
Posted 15 Mar 2024
by A verified traveler
Posted 14 Mar 2024
Personnel are friendly. Close to airport.
Comment from Hotel Management
17 Mar 2024 by ly, Hotel Management
Thank you, We are glad you enjoyed your time with us. We take pride in knowing our guests are happy with their stay. We look forward to seeing you again soon. Best Wishes.
by A verified traveler
Posted 8 Mar 2024
The staff are always so amazing and helpful
Hotel is great for the airport
Food is always amazing
Comment from Hotel Management
13 Mar 2024 by Dhib, Hotel Management
Thank you, We are glad you enjoyed your time with us. We really appreciate having you as our guest, We’re so happy your recent stay with us went well the HK/FD/ SHUTTLE/ FB/KITCHEN team here at Sempre/Cafe Sempre is thrilled to receive such great rating. We look forward to seeing you again soon. Best Wishes
by A verified traveler
Posted 28 Feb 2024
Closeness to the airport
Comment from Hotel Management
4 Mar 2024 by Meah, Hotel Management
Thank you, for the amazing review! We take pride in knowing our guests are happy with their stay, Were always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We look forward to seeing you again soon. Best Wishes
by A verified traveler
Posted 23 Feb 2024
It was close to airport and they provided a shuttle to an from the airport. The on site restaurant was excellent.
Comment from Hotel Management
4 Mar 2024 by Meah, Hotel Management
Thank you, for the amazing review! We take pride in knowing our guests are happy with their stay, Were always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We look forward to seeing you again soon. Best Wishes
