Ratings based on 49 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024 on Hotels
I truly would not recommend this hotel to anyone. The 8.5 rating is very deceiving. The hotels WiFi didn’t work during the stay, the floor was dirty, there were ants in the room, and the bathroom was a room with a toilet and shower in one. I stay in hotels for 4 months a year and really try to stay in budget friendly places. So I’ve seen some bad places. For the price being 3x the average in the area. It was extremely disappointing. The staff did offer me to do my work in their office/lobby. But I don’t think I paid to work next to the receptionist. The only good thing is that it is steps from the Cenang Beach main scene. But other than that. No thanks
Comment from Hotel Management
16 Feb 2024 by kirah, Hotel Management
Dear Dustin, thank you for your feedback. We really appreciate, Thank you for letting us know about this. Your feedback helps us get better.We’ll strive to do better.
by A verified traveler from Peterborough
Posted 13 Dec 2023
Great location, centre of town, motorbike rental on property. Very friendly staff.
Comment from Hotel Management
13 Dec 2023 by Kirah, Hotel Management
Dear Kevin, thank you for your feedback. We really appreciate, Thank you for letting us know about this. Your feedback helps us get better.We’ll strive to do better. We look forward to seeing you again.
by A verified traveler
Posted 28 Aug 2023
Nice area close to the beach, shop,restaurants, good view from the room,little bit noise but ok,
Comment from Hotel Management
28 Aug 2023 by kirah, Hotel Management
Dear Nia,thank you for your feedback. We really appreciate, Thank you for letting us know about this. Your feedback helps us get better.We’ll strive to do better. We look forward to seeing you again
by A verified traveler
Posted 1 May 2023
Super sweet and helpful staff. Location is really good and close to everything.
Comment from Hotel Management
2 May 2023 by nurul, Hotel Management
Dear Ms Manerah,Thank you for your positive feedback. We try our best to accommodate you.
by A verified traveler
Posted 23 Mar 2023
Aging building in central Cenang beachfront. Room is spacious and clean. There are 5 tiny kittens and their mommy cat at the entrance. Take care not to step or drive over them.
Comment from Hotel Management
23 Mar 2023 by Nurul, Hotel Management
Dear Tong Ming, thank you for the feedback. looking forward for you next holiday with us and we try our best to accommodate you
by A verified traveler
Posted 18 Mar 2023
First night I checked in, I had a headache from the dancing transformers at the square outside the hotel across the road. After some communication, i was changed to a room with no sea view but not so noisy. It was a bigger room as well. Extremely pleased with the hotel for accommodating my request. The room was reasonably clean. Quite expensive for the age of the room, I thought. But later I realized it’s money well spent for the size of the room and 2 air conditioning that works very very well in the hot weather.
Comment from Hotel Management
18 Mar 2023 by nurul, Hotel Management
Dear Pei Fang, thank you for the feedback. looking forward for you next holiday with us and we try our best to accommodate you
by A verified traveler
You couldn't pay me to stay here again
Posted 9 Mar 2023 on HotelsThe hotel is in a great area, except that the construction quality does not keep any sound out so everything going on across the street at the square with music blasting until after 1am will keep you awake in your room. The staff are incredibly friendly but there's nothing they can really do if the guys dressed as transformers across the street have the bass cranked up on their repetitive techno every single night. So if you might want to sleep at night and get up in the morning to enjoy the beach or run around the island, then find somewhere else. If you want to party all night at a bar on the beach and return to your room at 3am to sleep it off, then maybe stay here.
Comment from Hotel Management
12 Mar 2023 by nurul, Hotel Management
Dear guest, thank you for the feedback. looking forward for you next holiday with us and we try our best to accommodate you
by A verified traveler from Toronto
Posted 26 Feb 2023
Wonderful cute and simple hotel right on the main strip and in the middle of the action in Cenang Beach. Convenient and walkable to the beach, food and shopping. Very close to Cenang Mall too. Clean and nicely decorated rooms, couch was a bit small and bathroom is a wet washroom. Sea facing rooms have nice balconies.
Comment from Hotel Management
27 Feb 2023 by Nurul, Hotel Management
Dear Timothy, thank you for the feedback. looking forward for you next holiday with us and we try our best to accommodate you
by A verified traveler
Posted 2 Jan 2023
Loved the room that we had. The bed & living room is separated, so the living room is big for my kids to run around.
Hotel is situated in Cenang Beach itself. Foods & shopping are just a stone throw away. Hotel has its own parking space for guest also.
Comment from Hotel Management
16 Jan 2023 by Nurul, Hotel Management
Dear Mrs.Rahilah,thank you for your feedback. We really appreciate, Thank you for letting us know about this. Your feedback helps us get better.We’ll strive to do better. We look forward to seeing you again.
by A verified traveler
Good value for money
Posted 3 Dec 2022 on HotelsExcellent location in Cenang beach central. The staff was nice and friendly. Room facility as shown on the photos and clean. Good sea view. Good value for money. Nice to chill on the balcony overlooking the beach and street.
Comment from Hotel Management
6 Dec 2022 by Nurul, Hotel Management
Dear Mr. Harikrishnan, thank you for your feedback. We really appreciate, Thank you for letting us know about this. Your feedback helps us get better.We’ll strive to do better. We look forward to seeing you again.
