Ratings based on 64 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
This is a fabulous hotel and Spa. I had the King deluxe room and it was large and spacious with a balcony. The Sizzle on the shore buffet bbq gives a large range of food types with healthy options.
The Spa however, is a must go treat for any travel. There is a gym and also an adult only infinite pool. Then also options for families with small children. You are right on the beach which is sandy.
HIghly recommend the resort.
Comment from Hotel Management
16 May 2024 by The Management, Hotel Management
Dear Mikala,Thank you for your wonderful review and for choosing our resort for your recent stay. We are delighted to hear that you enjoyed your time with us and that the King Deluxe Room met your expectations in terms of space and comfort.It is great to know that you appreciated the variety and quality of the offerings at our Sizzle by the Shore. We strive to provide diverse and healthy dining options to cater to all our guests' preferences.We are especially pleased that you found our spa to be a highlight of your stay. Our team works hard to create a relaxing and rejuvenating environment, and it is rewarding to hear that it made a positive impact on your visit. We are glad you enjoyed the gym and the adult-only infinity pool as well.Thank you again for your high recommendation. We look forward to welcoming you back to our resort in the future.
by A verified traveler
Posted 19 Apr 2024
The property and the staff are amazing. The views from the property is magnificent.
1) Breakfast buffet selection was amazing and had a variety
2) lemonade water at the swimming pool was thoughtful
3) Internet connectivity was very good
Areas to improve would be :
1) putting the QR code scanner at every table or swimming pool chair for easier accessibility for guest to order food
2) request for auto top up of lotion in the rooms during room service as we had to keep asking the hotel staff
Comment from Hotel Management
16 May 2024 by The Management, Hotel Management
Dear PANDEY, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our resort, staff, and the views to be amazing. It is wonderful to know that you enjoyed our breakfast buffet, the thoughtful lemonade water at the swimming pool, and the excellent internet connectivity.We are pleased to inform you that we are considering implementing QR code scanners at every table and swimming pool chair. This will provide our guests with a more convenient and seamless way to order food and beverages.We have taken note of your suggestion regarding the automatic replenishment of lotion in the rooms during room service. Our team is looking into this to ensure that our guests have everything they need without having to make additional requests.Thank you once again for your thoughtful feedback. We look forward to welcoming you back in the near future and providing you with an even better experience.
by A verified traveler
Posted 16 Apr 2024
Great stay with pool and beach access easily. Will come back.
Comment from Hotel Management
14 May 2024 by The Management, Hotel Management
Dear Dzulazhar,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 16 Apr 2024
Nice
Comment from Hotel Management
14 May 2024 by The Management, Hotel Management
Dear Ming Jie,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler from Sonoma
Posted 15 Apr 2024
Good hotel. Restaurants lack variety and are too expensive. All else is excellent.
Comment from Hotel Management
16 May 2024 by The Management, Hotel Management
Dear Mark,Thank you for choosing to stay at PARKROYAL Langkawi Resort and for sharing your feedback with us. We hope to have the opportunity to serve you again in the future, where we can demonstrate our commitment to providing the highest level of service.
by A verified traveler from Calgary
Posted 14 Apr 2024
The ambience and staff are very good
Comment from Hotel Management
14 May 2024 by The Management, Hotel Management
Dear Arnold,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 4 Apr 2024
The hotel facilities and the super friendly staff are excellent and provide everything you want/need.
The room was huge and comfortable and the breakfast was awesome!
My only gripe is the fact there isn't enough sun lounges in the shade, especially when it's busy so we had to sit in the undercover area on chairs, so we didn't get to 'lounge around' as much as we wanted to which was a shame.
Comment from Hotel Management
14 May 2024 by The Management, Hotel Management
Dear Kerry,Thank you very much for taking the time to share your feedback. We greatly appreciate your kind words regarding our hotel facilities, the friendliness of our staff, the comfort of your room, and the quality of our breakfast offerings. It's always a pleasure to hear that we've succeeded in providing an enjoyable experience for our guests.We are truly sorry to hear about your disappointment regarding the availability of shaded sun lounges during your stay. Your feedback is incredibly valuable to us as we continually strive to improve and enhance our services. Rest assured, we will take your comments into consideration and explore ways to address this issue to ensure a more enjoyable experience for our guests in the future.Thank you for bringing these issues to our attention. We appreciate your business and hope that you will give us another opportunity to provide you with the excellent service and quality experience that our guests have come to expect from PARKROYAL Hotels throughout the world.
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
14 May 2024 by The Management, Hotel Management
Dear Noel,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 25 Jan 2024
We stayed in the family suite with our 2 kids (13, 9). The room was spacious and worked well for us as a family holidaying for a week. The resort was exceptional. The facilities are new and very modern. Staff were very attentive and friendly. Buffet breakfast was one of the best we've had. The location was very central to main beach Cenang and dining options. We highly recommend staying here while in Langkawi.
Comment from Hotel Management
6 Feb 2024 by General Manager, Hotel Management
Dear Colin,Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
6 Feb 2024 by General Manager, Hotel Management
Dear Humza,Thank you for sharing your feedback about your recent stay with us. We value your opinion and would appreciate it if you could provide more details about the areas that you feel could be improved. Your feedback is important to us, as it allows us to address any concerns and make necessary changes to enhance our guests' experiences. We look forward to hearing more about your suggestions or any specific issues you encountered during your stay.Simply Yours,Bernard Sebastian
