Ratings based on 250 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
The staff were just beautiful people
Comment from Hotel Management
19 Apr 2024 by Fauzi Romli - Resort Manager, Hotel Management
Dear Paul,I'm delighted that you enjoyed your stay with us. I truly appreciate your effort to share your memorable experience.I would like to thank you for choosing us as your preferred accommodation in Langkawi.I look forward to seeing you HOME again if you are ever on the island in future.Thanks and regards.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Fauzi Romli - Resort Manager, Hotel Management
Dear Julie,I truly appreciate your review and glad to to know that you enjoyed our homely hospitality. We look forward to seeing you HOME again if you are ever on the island in future.Thanks and regards.
by A verified traveler from Plymouth
Posted 13 Apr 2024
Great location right on Cenang Beach. Staff is very friendly and accommodating. Ample beach loungers and umbrellas. Lots to do on the beach (i.e. jet ski rentals, parasailing, etc.). Convenient location for excursions and from the airport. Included breakfast is very good with a lot of variety. Chef makes most things from scratch - including the fresh fruit sorbet we ordered one night. Many restaurants and shops steps away - including laundromats if you need to do some laundry as we did. Room and bed are very comfortable - and a/c and ceiling fans work well. Great stay!
Comment from Hotel Management
14 Apr 2024 by Fauzi Romli - Resort Manager, Hotel Management
Dear Scott,I would like to thank you for choosing us as your preferred accommodation in Langkawi. I am delighted that you enjoyed our hospitality. I'm grateful to you for sharing your experience as it would help us to maintain our service quality and continue to offer the best to all our future guests.I look forward to seeing you HOME again if you are ever on the island in future.Thanks and regards.
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Fauzi Romli - Resort Manager, Hotel Management
Dear Saad Bin,I'm grateful for your review. I'm glad that you enjoyed our hospitality. I look forward to seeing you home again if you're ever on the island in the future.Thanks & regards.
by A verified traveler
Awesome stay
Posted 10 Dec 2023 on HotelsWe had an awesome stay at Casa Del Mar. The service from the reception staff was amazing, especially from the staff Putra. Al slight letdown would be the staff at the bar counter who was not so keen to service you.
Comment from Hotel Management
11 Dec 2023 by Fauzi Romli - Resort Manager, Hotel Management
Dear Anonymous,I want to thank you for your review. I'm delighted that you enjoyed our homely hospitality. I will convey your message to Putra. Please accept my sincere apology for the bar staff attitude. I will seriously look into it and rest assured it won't be recurring.I look forward to seeing you home again if you are ever on the island.Thanks & regards.
by A verified traveler from Ocala
Posted 22 Nov 2023
Comment from Hotel Management
28 Nov 2023 by Fauzi Romli - Resort Manager, Hotel Management
Dear Collene,Thank you for staying with us. Much appreciated your review and hope to serve you again in future.Best regards.
by A verified traveler
Posted 17 Sep 2023
Amazing staff always so helpful and accommodating! Beautiful location and lovely clean rooms. Food and drinks were lovely. Would definitely recommend!
Comment from Hotel Management
17 Sep 2023 by Fauzi Romli - Resort Manager, Hotel Management
Dear Shara,First of all, I would like to thank you for choosing us as your preferred accommodation in Langkawi. I truly appreciate your review.I'm delighted that you enjoyed our HOMELY hospitality. I really appreciate your willingness to recommend us to your friends.I look forward to seeing you HOME again if you are ever on the island in future.Thanks & regards.
by A verified traveler
Posted 9 Sep 2023
Very friendly and helpful staff from the moment we arrived. Facilities were great with clean and spacious room.
However, there were some small maintenance related problems we faced that could have been remedied beforehand.
Examples:
1. Staircase light were out which made it difficult to climb the steps down at night, especially when it had rained earlier. We reported this to a staff that visited our room to check if things were ok. However this didn't get remedied until we left.
2. Room lighting could be better as we found it quite inadequate at night when we were packing.
3. The desk lamp fixture needed attention, where the diffuser glass needed to be secured (screwed in) or risk of falling off and breaking.
4. Bathroom door louver was pretty dusty, but only noticable when the bathroom lights were turned on.
Otherwise, we thoroughly enjoyed our stay there.
The breakfast was great. The spread was adequate, plus there were additional options in the menu. We just has to request for what we wanted and the duty staff were quick to prepare and serve them.
There was a coffee machine in our room as well as an electric kettle, so we could make coffee and tea in our room, plus cookies and peanuts as snacks.
The place also provided bicycles for guest use. They looked in very good condition, I'm a cycling enthusiast.
I may have missed a few more. Fing out and experience the place for yourselves!
Comment from Hotel Management
11 Sep 2023 by Fauzi Romli - Resort Manager, Hotel Management
Dear Asmon Iskandar,I would like to thank you for your appreciable review. It would help us to improve the areas mentioned. Overall I'm very happy that you have enjoyed our homely hospitality.I truly appreciate your feedback and definitely will get it fixed as soon as possible. Please accept my sincere apologies for being overlooked at it.I look forward to seeing you HOME again if you are ever on the island in the future.Thanks & regards.
by A verified traveler
Posted 10 Aug 2023
Nice
Comment from Hotel Management
11 Aug 2023 by Fauzi Romli, Hotel Management
Thank you very much for your review!
by A verified traveler
Posted 2 Aug 2023 on Hotels
Comment from Hotel Management
6 Aug 2023 by Fauzi Romli - Resort Manager, Hotel Management
Dear Ramesh,I sincerely appreciate your feedback. I'm delighted that you enjoyed our homely hospitality.I look forward to seeing you home again if you are on the island in future.Thank you.
