Ratings based on 82 Verified Reviews
3.0 Room cleanliness
3.9 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2022
If not for the friendly
& accommodating staff, this place will not get any ratings
by A verified traveler from Kuala Lumpur
Posted 14 Sep 2020
Everything about the hotel is okay until my checkout date. I’m not sure if this hotel fall or not but the arrangement of the boat to the land was so terrible. Hotel arranged the SMALL boat to pick us up and the weather was so bad , there was a rain all the way to the land and it forced driver to speed up the boat. It was really hurt when we met with the big wave and I fee like being in the roller coaster. Can you imagine that? And this is my first time going to this island. I was worried about our safety and yes we were getting WET, our stuff and bags were wet. I don’t know who should I blame to so I went to the the counter that selling the ticket once arrived at the land, the lady so very rude to us, she didn’t care and just said that “ I told you already not to take the boat in the evening “ Well, was that our fail ? I understand that arranging the small boat with the small group will save the cost a lot but please take care guest’s safely too ! and during the ride, we didn’t have any thing to cover us ! I’m so upset and our lower body are pain now.
Please do something
Thank you.
by A verified traveler from Jakarta
Posted 16 Sep 2019
Best place on this island, direct at the best spot on that island. The employees are really friendly, it was a pleasure to stay there.
Comment from Hotel Management
19 Sep 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We are more than happy to know that you are overall very satisfied with your stay and it is always through such feedback that motivate us to improve better from time to time. We sincerely look forward to welcome you back soon with yet another pleasant experience.
by A verified traveler from Selangor, Malaysia
Posted 14 Sep 2019
The location is great. The overall condition of the property is a bit run down, but everything's still fine & in order. Overall cleanliness is good, but I feel the toilet could be cleaner. Our budget room came with buffet breakfast, lunch & dinner which was mostly good. I strongly feel that they should clean up behind their property. The trail to the other beach that starts at the back of the resort is full of their unused or possibly even stuff for replacements; perfect breeding grounds for mosquitoes.
Comment from Hotel Management
19 Sep 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We will convey all the comment to our respective department.
Thank you
by A verified traveler
Posted 7 Sep 2019 on Hotels
Great spot, need better brunch/food options
Comment from Hotel Management
19 Sep 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We will convey all the comment to our respective department.
Thank you
by A verified traveler
Posted 4 Sep 2019
Great location... rooms need some upgrading. But overall it was worth it.
Comment from Hotel Management
19 Sep 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We will convey all the comment to our respective department.
Thank you
by A verified traveler
Posted 31 Aug 2019
Overall is ok but the hotel might need some maintenance.
Comment from Hotel Management
19 Sep 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We will convey all the comment to our respective department.
Thank you
by A verified traveler
Posted 29 Aug 2019
The people who ran the place (the staffs) are friendly and most are helpful. The room is kind of aged, and the meals, however, was disappointing. They need improvement on the meals, they are very bland and mundane to have the similar dish daily, it feels cheapskate and akin to meals in penitentiary (like those you seen on TV), e.g. their pasta sauce is just plain tomato sauce with bits of tomatoes, no mince meat or whatsoever. The only better meal you could have was their Saturday night BBQ dinner. You guys have so much to offer, but really need to buck up and improve. Also bits of rubbish are everywhere, do dedicate someone to clean up the beach and resort areas daily, and also educate visitors on the environmental impact.
Comment from Hotel Management
19 Sep 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We will convey all the comment to our respective department.
Thank you
by A verified traveler
Posted 8 Jul 2019
Location is great! But maintenance is not! Lack of service
Comment from Hotel Management
17 Jul 2019 by Akhmar, Hotel Management
Dear Alejandro,
Thank you for staying with us.
We will address the matters to higher managment and share with the staff.
Regads
by A verified traveler
Posted 23 May 2019
What a great place to escape. Nice clean accommodations and lovely staff enhance this beach get away and lagoon beyond. The food was good and bar nicely situated to enjoy the sunset with a cold beverage. Wonderful place to have a low key family get away, even with teenagers. Oh, and the snorkeling and beach are fantastic no matter high or low tide. A place to not miss is you want a great stay away from it all.
Comment from Hotel Management
31 May 2019 by Akhmar, Hotel Management
Hey there! Greetings from Sari Pacifica Resort & Spa, Lang Tengah Island. First and foremost, thank you for your time in writing us a review regarding your stay experience here with us. We are more than happy to know that you are overall very satisfied with your stay and it is always through such feedback that motivate us to improve better from time to time. We sincerely look forward to welcome you back soon with yet another pleasant experience
