Ratings based on 1,448 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
My kids loved it. The staff were very friendly and helpful.
by A verified traveler
Posted 20 May 2024
by A verified traveler from Hyattsville
Posted 20 May 2024
Great for the kids. Plenty of activities. Friendly staff.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 17 May 2024
It is a theme motel for kids, the pool is inside the court. You have to leave your room and walk outside to get to the pool (its still cold out). Breakfast is expensive, not much variety and everything was cold. Housekeeping doesnt do a good job at all.
by A verified traveler
Posted 13 May 2024
Lobby and rooms have a fun design. The property is maintained well. The lobby has fun activities for the kids and the characters made appearances too.
Disappointments were there was no house keeping service during our stay. For what you pay for to stay there, they should have your room cleaned each morning. At least to make the beds and empty the trash. That’s really expected in hotels. Clearly they’re trying to cut costs, but you expect to have your roomed cleaned every morning in a hotel and you feel a little ripped off when it’s not. Plus, with all the diaper wearing guests in the hotel, they should be emptying everyone’s trash cans daily! Ours filled up with dirty diapers during our stay. Also our bed was a problem, because they put a double size comforter on our queen bed and we were struggling to stay covered through the night, which was uncomfortable. Then the bed was a complete mess in the morning, since the comforter didn’t go past the edge of the bed and no one came in to make it. So we were stuck trying to fix it so we could get back in the next night. Just put a damper on our stay there.
Comment from Hotel Management
15 May 2024 by Cartoon Network Hotel, Hotel Management
Thank you so much for visiting us, yo! We’d love to learn more from your review and how we can continue creating the perfect place for a toon-tastic adventure. Feel free to email us with any suggestions/feedback. Thank you so much!
by A verified traveler
Posted 12 May 2024
This hotel is not what it’s all hyped up to be. The indoor pool was very small I could imagine when the summer breaks even tho there’s an outdoor pool the facility was very small . For this property to be less than two years old you can tell it’s already falling apart it was very poorly constructed and don’t get be started on the number of teens working there let alone an 18 year old serving me alcohol definitely not a good experience.
Comment from Hotel Management
15 May 2024 by Cartoon Network Hotel, Hotel Management
Thank you for your honest feedback and review. We truly appreciate it and will pass your comments along to our operations team to address these concerns.
by A verified traveler
Posted 11 May 2024
The water park wasn’t open during our stay on
May 10-11th but the indoor pool was open. If you don’t have life jackets , buy them before going . There aren’t any available on site to purchase. I tried for days to reach front staff to ask specific questions in relations to my stay but no one ever answered. Once you’re there it’s fun. We won a towel playing power puff girls bingo . We didn’t dine in the restaurant but there were many near by. We also got discount tickets to Dutch Wonderland
Comment from Hotel Management
15 May 2024 by Cartoon Network Hotel, Hotel Management
Thank you for your rad review! Have a mathematical day!
by A verified traveler
Posted 11 May 2024
Room was clean and no bugs
Comment from Hotel Management
15 May 2024 by Cartoon Network Hotel, Hotel Management
Thank you for your truly mathematical review, yo!
