Ratings based on 534 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Ysidro
Posted 12 Jun 2024
Nice hotel
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 30 May 2024
The area is quite and it felt safe. It was convenient for our event.
by A verified traveler
Posted 30 May 2024
Easy stay and nice placr
by A verified traveler
Posted 28 May 2024
There for a basketball tournament, had every thing we needed. Well kept property. M-Club was nice.
by A verified traveler
Posted 25 May 2024
Staff was great. The cleanliness top notch. Slight insight, the rooms had a certain smell. Not pleasant but not so overpowering that couldn’t stay there. Suggestion to use freshener or some sorts.
by A verified traveler
Posted 21 May 2024
The check in and check out attendants were not very friendly or personable. As we were going to our room, we noticed cereal all over the carpeting in the hallways and in the elevators. We went out and came back later and it was still there. The room was dirty. There was hair in the bathroom in multiple places and standing water in the tub. The AC did not work very well & the room, it smelled, stale and old. The bedsheets had a musky, moldy odor to them. The refrigerator in the room had a broken shelf for the freezer portion which limited the use of the refrigerator/freezer and the temperature of the items that we were in the refrigerator were not cold when we pulled them out the next morning. It was very noisy throughout the hotel and when we went to go to the swimming pool, the entire pool was occupied by at least 20 children and they took up the entire pool for hours, so we were unable to swim. I will not stay at a Marriott Hotel ever again. I never had this horrible of a stay at any other hotel.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 13 May 2024
The area around the property felt safe, it was quiet, and there were several dining options. The convenience of nearby highways made getting to other areas easy. There was convenient self parking and friendly staff. I totally enjoyed my stay and I will go back.
Comment from Hotel Management
16 May 2024 by GM, Hotel Management
Dear Valued Guest,Thank you for your valuable feedback and this information will be shared with our leadership team. Wehope you can return on your next visit to our area.General ManagerBruce Skwarlo407-995-7004
by A verified traveler
Posted 12 May 2024
Clean
Comment from Hotel Management
16 May 2024 by GM, Hotel Management
Dear Valued GuestThank you for taking the time to let us know about your experience while staying with us. Your experience will be shared with our leadership team so we can continue to improve our hotel operations.We hope you can visit us again soon.Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager Orlando Marriott Lake Mary 407-995-7004
