Ratings based on 612 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Fantastic property, very quiet and relaxing,we had a great weekend away, great food in laguna, was a win win all the way around
Comment from Hotel Management
13 May 2024 by Sean L., Hotel Management
We are thrilled that you enjoyed a great weekend of relaxation at our resort and that your experience was a win win all the way around! Thanks for visiting us and hope to welcome you back in the near future!
by A verified traveler from Garden Grove
Posted 4 May 2024
Luxurious property and amenities. The staff are excellent, polite and can answer every inquiry. The rooms are well appointed. It is a very lovely setting.
Comment from Hotel Management
6 May 2024 by Sean L., Hotel Management
We appreciate the kind words and that you chose to stay with us! Like you mentioned, the canyon setting provides a unique coastal experience! Please visit us again soon!
by A verified traveler from Round Rock
Posted 2 May 2024
Great report
Comment from Hotel Management
3 May 2024 by Sean L., Hotel Management
Thank you for staying with us! We appreciate the kind words with mentioning that we have a great resort! Hope to welcome you back again soon!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
9 May 2024 by Sean L., Hotel Management
We are thankful that you chose to visit us and are thrilled that you really enjoyed your experience! We hope to welcome you back again soon!
by A verified traveler
Posted 15 Apr 2024
I loved the quiet and woodsy feeling away from the busy touristy streets , yet at walking distance from shops and restaurants. Our room was nicely decorated and comfortable. In particular, the bed sheets were very comfortable and silky feeling. We loved the complimentary long robes and slippers.. the staff was friendly and helpful.
Comment from Hotel Management
15 Apr 2024 by Sean L., Hotel Management
We appreciate that you stayed with us! Like you mentioned, the resort offers the best of both worlds with being secluded in the canyon (along with beach access), but also close enough to shops and restaurants! The rooms were designed with authentic Laguna Beach décor as we want our guests to feel like a local! Please visit us again soon!
by A verified traveler
Posted 14 Apr 2024
Staff was very user friendly.
Comment from Hotel Management
15 Apr 2024 by Sean L, Hotel Management
We are thankful that you chose to stay with us! Our team works hard to make our guests feel at home and like family, so it is great to hear that you received a high level of service during your trip!
by A verified traveler
Posted 24 Mar 2024
Excellent stay. Staff, service, and food are outstanding.
Comment from Hotel Management
25 Mar 2024 by Sean L, Hotel Management
We are thrilled that you had an excellent experience and that the staff, service and food were outstanding for you! Thank you for visiting us and we hope to welcome you back again soon!
by A verified traveler
Posted 2 Mar 2024
This was a 1 night getaway for us (we're locals), so we wanted a quiet place with good on-site dining. What we got was maintenance noise starting at 7:03 am which sounded like a truck was backing up into our room (for 25 non-stop minutes!) We tried all the food options on-site were served very average food, including in a very noisy Harvest restaurant- which sounded more like a Bar. Also, we noticed at night when we walked around that most of the rooms were empty. If the staff would have had any consideration at all - knowing that they are preparing for an event and that there would be noise around the building we stayed - they should have set us up in another building farther away and maybe with a view better than the opposing buidlings old air conditioning units. If the room itself was not nice we would have given this a 1 star because they really failed in everything else!
Comment from Hotel Management
4 Mar 2024 by Sean L., Hotel Management
We apologize for your experience and can understand your disappointment. Someone from our management team will reach out to you directly to discuss this further.
by A verified traveler
Posted 29 Feb 2024
super place
Comment from Hotel Management
1 Mar 2024 by Sean L., Hotel Management
Thank you for the kind words and for staying with us recently! We hope to welcome you back!
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Sean L., Hotel Management
We are thankful that you chose to stay with us and are glad you had an amazing experience! Please visit us again soon!
