Ratings based on 43 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Great quiet fun place in great location. Just needs an ice maker!
Comment from Hotel Management
28 May 2024 by Laiah, Hotel Management
Thank you for your feedback! We're thrilled to hear you enjoyed our quiet, fun place and its great location. For your convenience, we do have an ice maker located next to the water refill station. We hope this enhances your future stays with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 29 Apr 2024
The area was great and the property was beautiful, but it was challenging to get in touch with the staff.
I was attempting to leave the facility at approximately 9am, I called the number provided to contact valet to retrieve my car and no one answered. Luckily I have an app where I am able to try my car and needed to find my vehicle myself about half a block away. There needs to be a better system for contacting the valet.
by A verified traveler
Cute getaway
Posted 11 Mar 2024 on HotelsThe SCP Seven4One is a small boutique hotel with a great location and very friendly staff!
However not sure where the 4 stars and the higher price point come in. The hotel does not have a lobby and the partner hotel seems to be undergoing major renovations.
Having to pay a resort fee on top of taxes and fees seemed excessive.
Comment from Hotel Management
21 Mar 2024 by Laiah, Hotel Management
Thank you for sharing your feedback about your recent stay at SCP Seven4One. We're glad you appreciated our great location and friendly staff. We continuously strive to improve our facilities and services. Regarding the resort fee, we apologize if it seemed excessive; we aim to provide value through amenities and services. We hope you still enjoyed your time with us and value your feedback for future improvements.
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Laiah, Hotel Management
Thank you for taking the time to share! It was a pleasure to host you as a guest with us, and we are delighted to know you had a good experience. We look forward to providing more memorable experiences in the future.
by A verified traveler
Posted 12 Nov 2023
Nice peppery close to everything but our neighbors played loud music and smoked weed all night so it kind of ruined it.
Comment from Hotel Management
16 Nov 2023 by Laiah, Hotel Management
Thank you for taking the time to share your recent experience with us. We appreciate your positive comments about the hotel's nice and convenient location. However, we sincerely apologize for the disruption caused by your neighbors playing loud music and smoking weed, which affected the quality of your stay. We want to assure you that we take matters like this seriously, and our security team is available to address noise disturbances and ensure a peaceful environment for all guests. Your feedback is valuable, and we will use it to improve our procedures and prevent similar issues in the future. If you have any further concerns or if there's anything else you'd like to discuss, please don't hesitate to reach out.
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 17 Sep 2023
Although the location is great and the hotel is nice itself , the parking situation is a little inconvenient and the staff is not there all the time to help with guests needs.
You need to call on your personal phone to get a hold of the receptionist.
It was an overall good stay but I wouldn’t stay here again.
Comment from Hotel Management
21 Sep 2023 by Laiah, Hotel Management
We appreciate your feedback and are pleased to hear that you found our location and the hotel itself to be nice. However, we apologize for any inconvenience you experienced with the parking situation and the availability of our staff. We understand that communication is essential, and we're actively working on improving our guest services to ensure a more seamless experience. While it's regrettable that you wouldn't choose to stay with us again, we hope that you'll reconsider in the future, as we're committed to making every stay a more enjoyable one.
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Laiah , Hotel Management
We're thrilled to know you had a fantastic experience. If you have any specific comments or feedback you'd like to share about your stay, please feel free to do so. We look forward to welcoming you back in the future!
by A verified traveler
Zen Property
Posted 10 Aug 2023 on HotelsWhat we enjoyed the most about the property was the comfort of the bedding, proximity to restaurants and nearby access to the trolley taking us to and from the Pageant of the Masters. What we liked least about the property was lack of bottled water, parking fee of $38 per day and amenities like circadian lights, linen sprays and essential oil diffusers that we had to pay for in the room price but didn't need. Refillable water bottles and a water station were provided but post-Covid, we are wary of accessing water stations used by others. This property is much more geared to guests that like a zen experience and are ok with sharing a drinking water source. That said, we would stay there again for its comfort and convenience.
Comment from Hotel Management
21 Sep 2023 by Laiah, Hotel Management
We're delighted to hear that you found the bedding comfortable and enjoyed the property's proximity to restaurants and the trolley service. We appreciate your feedback regarding the amenities and the filtered water bottle refill station. We'll take this into consideration as we continue to improve our guest experience. We look forward to welcoming you back in the future, and we'll strive to make your stay even more enjoyable. Thank you for choosing our property!
by A verified traveler
Posted 5 Aug 2023 on Hotels
Loved the outside sitting areas. Rooftop area had a great view of the ocean. The area outside of our room was peaceful and relaxing.
Comment from Hotel Management
16 Oct 2023 by Laiah, Hotel Management
Thank you for taking the time to share your experience! We're delighted to hear that you loved our outside sitting areas, especially the rooftop with its great view of the ocean. We're pleased to know that the area outside of your room provided a peaceful and relaxing atmosphere. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.
