Ratings based on 1,048 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Have stayed at Pacific Edge multiple times. We love the premium rooms with balcony, makes for a perfect beach getaway.
Staff always helpful and professional. Kitty was great, she assisted us prior to arrival via text, at check in, and during our stay.
by A verified traveler
Posted 26 May 2024
I was truly disappointed when I had to check out at 11 o’clock and was told I could not use the beach loungers to hang out until my 2 o’clock flight.
by A verified traveler
Posted 25 May 2024
PRO's: Quick and easy access to the beach. Beach is clean and beautiful. Hotel maintenance was prompt to fix room issues.
CON's: Hotel was dirty, unkept, and outdated. Kitchen was out of stock of most things on menu and items were overpriced when comparing it to the facility. The room was not ready until after the "guaranteed" check-in time, which added stress to our vacation. We had to call maintenance to come clean out our sink as there was an incredibly foul smell from the previous guests who stayed.
Overall, the beach access made it worth the trouble, however we won't be staying here again.
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Hello Oscar,It is good to hear you enjoyed the beach and found our maintenance team prompt. We regret that certain aspects of your stay did not meet your expectations. Your feedback about the cleanliness, kitchen stock, and check-in experience is greatly appreciated, and will be taken into consideration for future improvements.Pacific Edge Hotel Management
by A verified traveler
Posted 25 May 2024
Perfect location to enjoy the beach.
Kitty and check in was very helpful!
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Mia, thank you for sharing your delightful experience at Pacific Edge Hotel. It is wonderful to hear that you enjoyed our beachside location. Kitty and our team members will be thrilled to know they made your stay seamless. Looking forward to welcoming you back for another perfect stay!Pacific Edge Hotel Management
by A verified traveler
Posted 23 May 2024
The view right over the ocean was worth every penny, and the staff woman that checked us in was extremely professional! The property needs a lot of renovation is very old and the furniture inside was extremely dated, but with a few extra bucks in each room, they could make a difference!! The cleaning crew in the restaurant next-door was extremely loud about 12 o’clock at night!! The location is fantastic very close to a lot of restaurants and shops!!
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Carol, thank you for sharing your feedback! It's delightful to hear you enjoyed the ocean view and found our team member at check-in to be professional. We're pleased you appreciated our fantastic location as well. While Pacific Edge Hotel strives to provide a memorable experience, we appreciate your observations on the property and will take them into account. We're looking forward to welcoming you back!Pacific Edge Hotel Management
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Ana, thank you for taking the time to provide a rating. If you have any specific feedback or comments to share about your stay, please contact the hotel directly. We always aim to improve and provide a better experience for all our guests.Pacific Edge Hotel Management
by A verified traveler
Posted 21 May 2024
Beach, town, landscape, ocean front room
by A verified traveler
Posted 20 May 2024
Got catfished by the pictures.. Only good thing about this place is the ocean view
by A verified traveler
Posted 16 May 2024
Needs renovation
