Ratings based on 746 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Casa Laguna exceeded all expectations. We chose the deluxe ocean view room and was lucky enough to land the corner unit and gave us the best views! The room was the perfect size for a weekend getaway and the entire staff was so nice and accommodating. Room service was such a bonus and the breakfast was delicious! Trolley stop was literally right in front of the hotel. This could not have been a more perfect stay and a splurge I would say was worth every single penny. Do not hesitate to book!
by A verified traveler
Posted 4 Jun 2024
Magical place. Water fountains, flowers, beautiful pool, room was beautiful. And super comfortable beds. Staff was wonderful! And breakfast was delicious!
by A verified traveler
Posted 1 Jun 2024
I recommend this hotel, everything was great!
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear Alina,Thank you for staying with us and for taking the time to share your five-star rating! We are thrilled to hear that you had an enjoyable recent visit with us. Your recommendation is the highest compliment we could receive, and we look forward to welcoming you back to Casa Laguna Hotel & Spa soon for another great experience. Warm Regards,Jordan HollandGeneral Manager
by A verified traveler from Phoenix
Posted 1 Jun 2024
We had a lovely stay for our baby moon. It was very peaceful and the staff was incredibly nice and accommodating. We used all of the amenities including the spa and could not be happier with our experience. I’d recommend this stay for anyone who is willing and splurge a little.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear TaShanda,Thank you for choosing Casa Laguna Hotel & Spa and sharing your five-star experience. We are delighted to hear that our friendly service, amenities, and tranquil atmosphere added to the enjoyment of your Babymoon. Your recommendation is the highest compliment we could receive, and we look forward to welcoming you back in the future. Congratulations!Warm Regards,Jordan HollandGeneral Manager
by A verified traveler
Posted 28 May 2024
Lovely property, wonderful service!
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Dear Shaye,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Warm Regards,Jordan HollandGeneral Manager
by A verified traveler
Posted 27 May 2024
We stayed at this boutique hotel as a couple for two nights. It’s aesthetically pleasing with the modern spanish style decor. The staff was very nice and it was a great location with a view of the ocean and delicious breakfast. The only negative I can comment on is the steep road outside( don’t drive your low clearance car), rooms were small, and a few insect pests in the room. Also, it is a pet friendly hotel, which I appreciate, however, if so,have a pet relief area. Don’t let the guest dogs pee all over the beautiful landscaping. Otherwise a beautiful place to stay!
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Nancy, thank you for sharing your experience at Casa Laguna Hotel & Spa. We're delighted that you enjoyed the modern Spanish decor, ocean views, and delicious breakfast. We appreciate your feedback on the room size, the road, and the pet area, and will take it into consideration to enhance the guest experience.Warm Regards,Jordan HollandGeneral Manager
by A verified traveler
Posted 27 May 2024
Staying at Casa Laguna is one of the best decisions I’ve ever made. The property is unique and gorgeous. The little details like afternoon cookies, and weekend mimosas at the morning coffee station, etc.
The staff was above and beyond. Each member of the staff was thoughtful, helpful, friendly, funny, and made you feel like family. The spa services are also great.
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Dear Samantha, Thank you for taking the time to leave a review. This helps us ensure every guest experience is a great one! It brightens our day to know that you enjoyed your stay and we will definitely let our staff know that they made your stay more enjoyable. Should your travels bring you back to the area, we hope you choose us for your stay again.Warm Regards,Jordan HollandGeneral Manager
by A verified traveler
Posted 24 May 2024
Great experience.
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Mike,Thank you for your short yet wonderful five-star review! We are thrilled we were able to exceed your expectations and look forward to welcoming you back to Casa Laguna Hotel & Spa.Warm Regards,Jordan HollandGeneral Manager
by A verified traveler
Posted 11 May 2024
Quick trip for our anniversary and it was perfect! Great staff great views amazing property and delicious breakfast
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Nicolette,It was a pleasure celebrating your anniversary with you at Casa Laguna Hotel & Spa! We're glad our friendly staff, beautiful views, and tasty breakfast helped make your visit memorable. Please come see us again soon.Warm Regards,Jordan HollandGeneral Manager
by A verified traveler
Posted 10 May 2024
It is a magical place! The beauty that surrounds you everywhere is amazing. Water fountains, flowers, cozy tables and benches to sit. The staff was awesome! Robert is the best!! I will definitely be back!
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Courtney,Thank you for taking the time to share your review and choosing to stay with us at Casa Laguna Hotel & Spa. You pay us the greatest compliment by providing your kind words. We cannot wait to see you again!Warm Regards,Jordan HollandGeneral Manager
