Ratings based on 202 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
We really enjoyed our stay here. Staff at the front desk were always so lovely and spoke great English. Room was great and cleaners did a good job keeping it clean, we got it quite sandy one day and they did a great job cleaning. Beach was AMAZING, better than any of the beaches visited in New Caledonia including private beach at the Hilton resort. Free kayak and other sports equipment was great and the man to book these through was really nice and even saw dolphins at the beach one day and came running out to tell everyone. Wifi wasn’t great, was slow and would disconnect but when you have a beach so great right there you won’t want it. Staff at restaurants were a little bit of of let down, due to location of lodge and not having much on the island you are left with no choice to go to the restaurant at the resort, there was no menu and each time we wanted to order something the staff would just say one or two things they could cook and didn’t know the price, they weren’t too friendly and didn’t speak any English apart from one really lovely lady. We stayed for two nights and spent three days doing nothing else but sitting on the loungers at the beach and swam. Would definitely go back and highly recommend to anyone else
by A verified traveler
Wonderful property but needs attention
Posted 15 Nov 2023 on HotelsGorgeous location perfect for unwinding and relaxation. Their breakfast, food quality and menu choices are poor and expensive for their quality, and service was particularly slow compared to other superior choices in the island. Some of their facilities need repair (table tennis not usable), landscaping needs better upkeep.
Comment from Hotel Management
16 Nov 2023 by JMT, Hotel Management
Dear Gemino, We are glad to know that you were able to relax while being at the Isle of Pines. We have well noted your feedback regarding the value of the meals as well as the service rapidity at the restaurant and we have forwarded it to our F&B team so as to improve ourselves. The tennis table would be replaced soon.Kind regards,Jean-Marie TalabardonDeputy Manager
by A verified traveler
Posted 10 Oct 2023
Beautiful location and cabins. The beach is lovely. Food was also excellent.
Comment from Hotel Management
11 Oct 2023 by Jean-Marie Talabardon, Hotel Management
Dear Mark, Thank you ever so much for your great review following your stay at the Oure Lodge resort !Looking forward to welcoming you.Kindest regards,
by A verified traveler
World class location but sub- standard service.
Posted 22 Aug 2023 on HotelsThe beachside location is amongst the best ever with coral off the beach fringed by beautiful trees. The cabins were lovely, private and clean set in beautiful gardens. Two onsite restaurants, served very expensive and unimaginative meals. In the restaurants we found the stray dogs at our elbows, the chicken families around our feet and the cats snatching food from the service areas very confronting. The non-stop Kanaka rap, rock and wail pulsating day and night was wearisome. The staff provided unenthusiastic service. The good memories from our first stay weren't repeated.
by A verified traveler
Posted 13 Aug 2023 on Hotels
by A verified traveler
Location is best feature
Posted 31 Jul 2023 on HotelsThree night visit to this beautiful island, the lodge is set in nice gardens and next to a good snorkelling beach, with comfortable bungalows. However, poor food and inconsistent service at times were disappointing, especially when comparing the price to other resorts on the island.
by A verified traveler
Posted 29 Mar 2023
From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. Absolutely stunning location. Our stay was perfect in every way.
by A verified traveler
Posted 25 Jan 2023 on Wotif
An ok resort but set in a glorious location. The prettiest bay is its redeeming feature. Service and communication could have been better. Offered more reasonable family rooms for 4 of us, but if you don’t need that, Le Meridien is better standard.
by A verified traveler from Provincetown
Posted 3 Dec 2022
by A verified traveler
Posted 23 Oct 2022
Pros: It’s very well located next to a beautiful beach and surroundings. Staff are welcoming and always willing to help. Breakfast is adequate but you have to be quick because many items run out (and bread is no t fresh).
Cons: The rooms are rather old and tired. They need updating. The food is very expensive and servings are small.
Comment from Hotel Management
28 Nov 2022 by Gygy, Hotel Management
We thank you for these comments, we will do what is necessary to improve this.
