Ratings based on 948 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from White Plains

Posted 31 May 2024
Wonderful
4 out of 5
by A verified traveler

Posted 29 May 2024
no coffee service
5 out of 5
by A verified traveler

Posted 28 May 2024
Great location and well maintained hotel! Spacious rooms and great staff!
Comment from Hotel Management
31 May 2024 by Okuno, Guest Relations, Hotel Management
Dear Mr/Ms. Atika,Thank you for the great review of our hotel! We are glad that you found the rooms specious. We hope you enjoyed your stay with us and hope to see you again very soon!Sincerely,
4 out of 5
by A verified traveler

Posted 28 May 2024
Solid choice for a hotel near Kyoto station. Area has lots of attractions nearby and is easily accessible to bus and metro. Many restaurants within walking distance. Rooms are small but very thoughtfully laid out.
Comment from Hotel Management
31 May 2024 by Okuno, Guest Relations, Hotel Management
Dear Anthony,Thank you for the great review of the hotel location. And also we appriciate your feedback on the rooms. We hope that you enjoyed your stay with us and hope to see you again very soon.Sincerely,
4 out of 5
by A verified traveler

Posted 28 May 2024
The hotel is not easy to find, as its lobby is not on the ground floor but on the
4 out of 5
by A verified traveler

Posted 27 May 2024
Very close to train station.
Comment from Hotel Management
31 May 2024 by Okuno, Guest Relations, Hotel Management
Dear Mr/Ms.Mlmi,Thank you for the great review of the hotel location! We hope that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 27 May 2024
Good location.. decent pricing
Comment from Hotel Management
31 May 2024 by Okuno, Guest Relations, Hotel Management
Dear Mr/Ms.Chirag,Thank you for the great review of our hotel location and pricing! We hope that you enjoyed your stay and hope to see you again very soon.Sincerely,
4 out of 5
by A verified traveler

Posted 27 May 2024
Have stayed at this property several times. Needs some updating. Our bathroom was tiny.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024
4 out of 5
by A verified traveler

Posted 23 May 2024
Overall, our stay experience was good. Thanks. We needed to pay extra tax 200Yen per day/person, that is a lot, comparing to other hotels, some of them don't even charge the tax. One of our room is far away from the elevator.