Ratings based on 584 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Good
Comment from Hotel Management
17 Mar 2024 by HOTEL KEIHAN KYOTOHACHIJOGUCHI FUCHIUE, Hotel Management
Thank you very much for using our hotel this time. We would also like to thank you for taking the time out of your busy schedule to post a review. We are glad that you were satisfied with your stay. If you have another chance, please come to Hotel Keihan Kyoto Hachijoguchi. All of our staff are looking forward to your visit.
5 out of 5
by A verified traveler

Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
2 Feb 2024 by ホテル京阪京都八条口 時政, Hotel Management
この度はホテル京阪京都八条口にご宿泊頂きまして誠にありがとうございました。今回のご滞在でご満足頂けた様で大変嬉しく思います。またのお越しを従業員一同心よりお待ちしております。
5 out of 5
by A verified traveler

Affordable luxury

Posted 23 Jan 2024 on Hotels
I chose this hotel simply because it was near Kyoto Station and affordable, and did not really check the facilities closely. WOW! I was delighted to learn that they have a spa/bath on site. The room was also very, very comfortable - beds that were easy to sleep in, good lighting, strong WiFi, and a beautiful bathroom. There is a breakfast buffet if you choose to pay for it, and the selections are widely varied and delicious -- some, traditional Japanese items (rice, miso soup, fish dishes, pickles) and some Western-style (pastries, cereal, fruit salad, yogurt). The staff was also splendidly professional and accommodated all of our needs, even when it was difficult for them. Our group had 19 people, and we were a little disorganized when we arrived, but they handled our check-in with great patience. One member in our group also cannot take elevators due to chronic migraines, and although the staircase was not typically used by guests, the staff assisted us in getting access to it. Their professionalism and kindness was excellent.
Comment from Hotel Management
23 Jan 2024 by HOTEL KEIHAN KYOTO HACHIJOGUCHI FURUKAWA, Hotel Management
Thank you very much for staying at our hotel.Thank you also for your cooperation in leaving a review.It means so much to us that you had a pleasant stay. We are grateful to our customers for the high regard they have expressed for our location and facilities like a public bath.Moreover, we would like to express our sincere gratitude to you for your extremely high praise of our hotel and your words that were so encouraging towards our staff.We will keep your comments in mind as we continue to devote ourselves to providing fastidious service.All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors.Thank you for taking the time to post this.We truly hope that you will stay with us again in the future.HOTEL KEIHAN KYOTO HACHIJOGUCHI FURUKAWA
5 out of 5
by A verified traveler

Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by HOTEL KEIHAN KYOTO HACHIJOGUCHI FURUKAWA, Hotel Management
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future.HOTEL KEIHAN KYOTO HACHIJOGUCHI FURUKAWA
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Nice hotel close to Kyoto Station for easy transportation
Comment from Hotel Management
28 Nov 2023 by HOTEL KEIHAN KYOTO HACHIJOGUCHI FURUKAWA, Hotel Management
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. Our establishment is located very close to Kyoto Station. We are grateful to our customers for the high regard they have expressed for our location. We hope we can continue to make the most of the location and strive to provide the best possible experience to our customers.HOTEL KEIHAN KYOTO HACHIJOGUCHI FURUKAWA
4 out of 5
by A verified traveler

Nice hotel

Posted 30 Oct 2023 on Hotels
Very convenient location. Close to Kyoto station. Nice hotel overall.
Comment from Hotel Management
4 Nov 2023 by Hotel Keihan Kyoto Hachijoguchi, Hotel Management
Thank you for staying at Hotel Keihan Kyoto Hachijoguchi!All the staff are looking forward to seeing you again!
5 out of 5
by A verified traveler

Posted 23 Sep 2023
Very convenient to Kyoto station. Wonderful Japanese style bath. Would stay again but probably skip breakfast which was just ok.
Comment from Hotel Management
25 Sep 2023 by HAYASHI, Hotel Management
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future.
5 out of 5
by A verified traveler

Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
27 Aug 2023 by HWANG, Hotel Management
Thank you for staying at hotel keihan kyoto hachijoguci.Thank you for high score and please use us again when you come to Japan.
5 out of 5
by A verified traveler

Posted 9 Jul 2023
Good distance from station. Has a laundry. Onsen is very popular. A fairly Japanese style breakfast but varied and does have a selection of more wester items. If you choose the eco clean they provide clean towels, remove trash and leave a bottle of water for each guest.
Comment from Hotel Management
9 Jul 2023 by HWANG, Hotel Management
Thank you for choosing our hotel for your trip andthank you for giving the hotel a high rating.Did you have a good trip?It was a pleasure to serve you.If you have a chance to come to Kyoto, please drop by. We are looking forward to seeing you.
5 out of 5
by A verified traveler

Posted 30 Jun 2023
Really enjoyed this hotel being so close to the Kyoto train station. It had excellent amenities and the staff were very helpful.
Comment from Hotel Management
7 Jul 2023 by HWANG, Hotel Management
Thank you very much for choosing Hotel Keihan Kyoto Hachijoguchi.All of us at Hotel Keihan Kyoto Hachijoguchi are pleased to hear that you are satisfied with our services.We look forward to your next visit and hope you will come again.