Ratings based on 38 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2023
No services at all
Comment from Hotel Management
9 Jun 2023 by Ashraf, Hotel Management
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.We will improve our services in the future and looking forward on having you as our guest again.Thank you,Reservation Team
by A verified traveler
Posted 17 Mar 2022 on Hotels
Comment from Hotel Management
10 Jun 2023 by Ming Star Reservation Team, Hotel Management
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.We will improve our services in the future and looking forward on having you as our guest again.Thank you,Reservation Team
by A verified traveler
It could be better for the price paid.
Posted 15 Jun 2020 on HotelsRoom abit disappointed furnishing looks abit old. From outside hotel and lobby looks good. Overall cleanliness is ok.
by A verified traveler
Posted 16 Aug 2019
Clean & friendly staff
Comment from Hotel Management
7 Feb 2020 by Fatihah , Hotel Management
Dear Valued Guest
Thank you for staying with us. we continuously work hard to make our guest happy and appreciate your feedback .
Warm Greeting
Ming Star Hotel And Team
by A verified traveler
Posted 12 Jul 2019
It’s very clean, staff is very courteous & the location is excellent
Comment from Hotel Management
7 Feb 2020 by Fatihah , Hotel Management
Dear Valued Guest
Thank you for staying with us. we continuously work hard to make our guest happy and appreciate your feedback .
Warm Greeting
Ming Star Hotel And Team
by A verified traveler
Posted 3 Jun 2019 on Hotels
by A verified traveler
Posted 3 Apr 2019 on Hotels
Highly recomend
by A verified traveler from KL
Posted 21 Feb 2019
The first room provided on first floor was labelled non smoking but when lift door opens, you could immediately smell cigarette even at the corridor. Room was worse.
Credit to the receptionist, room change was done swiftly.
However, the room and toilet is not clean - dusty floor, unclean towel, smelly bed sheets, smelly pillows, stained toilet wall and shower glass, the shampoo and shower cream smells weird (and bad).
There are much better hotels in KT to choose from so I will never return to this one.
by A verified traveler
Posted 7 Feb 2019
The door cannot lock
by A verified traveler
Very friendly customer service
Posted 14 Nov 2018 on Hotelsvery friendly customer service, spacious room. ample free parking space, near restaurants
Comment from Hotel Management
12 Jan 2019 by MING STAR HOTEL TEAM, Hotel Management
We are delighted that you had a great experience and discovered the joys of our property.We very much look forward to welcoming you back again in the not too distant future.
