Ratings based on 532 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Overall is great
by A verified traveler
Posted 10 Mar 2024
Overall very nice hotel. Definitely a place I would reconsider staying again. Only downside is that there isn’t much located within walking distance.
Comment from Hotel Management
25 Apr 2024 by The Management, Hotel Management
Dear Mr. Abdul Hay Akbar,Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you enjoyed your overall experience with us at Wyndham Grand Bangsar Kuala Lumpur.Your feedback is invaluable to us, and we will share your feedback to our staffs.Once again, thank you for your time and we hope to serve you in the near future.
by A verified traveler
Posted 17 Feb 2024
Had a great stay. Room was wonderful and staff was great.
Comment from Hotel Management
23 Feb 2024 by The Management, Hotel Management
Dear Christopher,Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you enjoyed your overall experience with us at Wyndham Grand Bangsar Kuala Lumpur.Your feedback is invaluable to us, and we will share your feedback to our staffs.Once again, thank you for your time and we hope to serve you in the near future.
by A verified traveler
Posted 3 Feb 2024
Being very well situated at Bangsar, I was able to commute to my meetings with ease. The hotel is clean and staff are helpful and friendly.
Comment from Hotel Management
23 Feb 2024 by The Management, Hotel Management
Dear Serena,Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you enjoyed your overall experience with us at Wyndham Grand Bangsar Kuala Lumpur.Your feedback is invaluable to us, and we will share your feedback to our staffs.Once again, thank you for your time and we hope to serve you in the near future.
by A verified traveler
Posted 6 Jan 2024
Older building buy the looks of it. Not a bad stay but for a 5 star hotel by Wyndham I expect much better.
Comment from Hotel Management
23 Feb 2024 by The Management, Hotel Management
Dear Stuart,Thank you for taking the time to tell us about your experience at Wyndham Grand Bangsar Kuala Lumpur. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We look forward to welcome you in the near future.
by A verified traveler
Posted 3 Jan 2024
I was drugged at meals at the hotel. Noxious smells were piped into both different rooms I stayed in. I left the hotel 1 day earlier than expected as a result.
Comment from Hotel Management
23 Feb 2024 by The Management, Hotel Management
Dear James, Thank you for taking the time to tell us about your experience at Wyndham Grand Bangsar Kuala Lumpur. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Grand, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 21 Nov 2023 on Hotels
by A verified traveler
Posted 16 Jun 2023 on Hotels
by A verified traveler
Worst “Birthday stay” experience!
Posted 3 Jun 2023 on HotelsThe check-in date was my birthday and I noted in my reservation comments that it was a "birthday stay", but never once during check-in or during my stay did the staff mention my birthday.
This was far below what I would have expected from a 5 star hotel with such poor staff service.
Also, even though I clearly confirmed to the front desk staff upon check-in that I was staying "two nights," at the end of the first night stay, the staff opened the room door and rudely asked me "When will you check out?”.
I informed the staff that I had told at the reception when checking-in that I would be staying two nights. Then the male staff left without saying any single apologies for opening the door without my permission or for not properly managing my reservation info.
This hotel may be a 5 star "building" but the level of service from the front line staff is not up to that standard at all.
by A verified traveler
Posted 19 May 2023 on Hotels
