Ratings based on 125 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
location is good
Posted 17 Jun 2019 on Hotelsthe shower is not in good condition
no hot water for shower
Comment from Hotel Management
25 Jun 2019 by Cheshta, Hotel Management
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta
by A verified traveler
Engineer
Posted 11 May 2019 on HotelsThe staff at the front desk was not helpful the room was dirty. I will not recommend nor stay at another one of these hotels.
Comment from Hotel Management
26 May 2019 by Alex, Hotel Management
Hi, Eugene! Thank you for bringing this into our notice. As stated, the behavior of the staff people wasn't pleasant towards you. We’ll look personally into this matter and assure that when you'll be visiting next time then we’ll definitely serve better. Regards, Alex
by A verified traveler
Posted 31 Mar 2019 on Hotels
Like the bathtub and strong hot water pressure too.
Basically a room to sleep at nighy
Comment from Hotel Management
5 Apr 2019 by Megha, Hotel Management
Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we’ll endeavor to keep it up. Regards, Barbara
by A verified traveler
Good location only
Posted 16 Mar 2019 on HotelsComment from Hotel Management
18 Mar 2019 by Megha, Hotel Management
Appreciate your feedback, Nargiza! Hope to welcome you soon :) Regards, Megha
by A verified traveler
Posted 28 Jan 2019 on Hotels
Comment from Hotel Management
31 Jan 2019 by Ritesh, Hotel Management
Glad to see that you have rated us positively, Guest! Do give us more chances to delight you in the future. Regards, Ritesh
by A verified traveler
Posted 27 Dec 2018
Comment from Hotel Management
28 Dec 2018 by Ritesh, Hotel Management
Hi, Guest! Thank you for rating us, it seems that your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Ritesh
by A verified traveler from Singapore
Posted 25 Nov 2018
1) Foul smell with the mini fridge due to leftover food left by previous tenant.
2) Wonder do they do any housekeeping beforehand. The floor is super dirty. They only mop the floor after we requested.
3) Toilet flush is not working despite coming into the room to rectify the fault at three different occasions.
I know I can't expect much since i paying peanuts for the room. However I hope all these basic housekeeping are required to be taken care of.
Comment from Hotel Management
26 Nov 2018 by Ritesh Yadav , Hotel Management
Regret to hear this, Joel! The feedback from our guests is utmost important to us and we’ve shared the same with our concerned team to understand what went wrong and to take corrective measures so that such issues don’t reoccur. Hope to serve you better whenever you visit us next time. Regards , Ritesh Yadav
by A verified traveler
Posted 6 Nov 2018
Comment from Hotel Management
8 Nov 2018 by Ritesh Yadav, Hotel Management
Thanks for rating us positively, Guest! Looking forward to your continuous love and support :)Regards, Ritesh Yadav
by A verified traveler
Improvement needed
Posted 19 Oct 2018 on HotelsThe management have to change it. Room is wet and dirty and I'm checked in the first room. Immediately request for room move but not friendly to move for me. Location is nice because next to shopping area.
Pillow is not comfortable and the hot water hard to control when shower.
Comment from Hotel Management
22 Oct 2018 by Ritesh Yadav, Hotel Management
Hi Guest,
I apologize for the experience and inconvenience caused. Your feedback will help me in working
towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate
your cooperation & understanding in this regard.
Have a good day ahead.
Thanks,
Ritesh Yadav
Recommended
for Everyoneby A verified traveler from Selangor
Ok to consider. Next shopping area
Posted 2 Oct 2018Mattress need to change to new one. Already old, no more spring. TV channel also worst
Comment from Hotel Management
3 Oct 2018 by Ritesh Yadav, Hotel Management
Hi FA
I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral
member of the extended family now and I hope that you will keep supporting us.
Have a great day ahead :)
Thanks,
Ritesh Yadav
