Times Square Service Suites (Kuala Lumpur) Hotel Review

1 out of 5

by A verified traveler

Stay away !!!!!!

Posted 2 Feb 2024 on Hotels

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.

2 out of 5

by A verified traveler

Posted 17 Jan 2024 on Hotels

Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.

5 out of 5

by A verified traveler

Berjaya Times Square Suite

Posted 2 Jan 2024 on Hotels

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.

2 out of 5

by A verified traveler

Too old and damaged for comfort

Posted 7 Dec 2023 on Hotels

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 1 Nov 2023 on Hotels

2 out of 5

by A verified traveler

This traveler left a rating score only Posted 28 Oct 2023 on Hotels

1 out of 5

by A verified traveler

disaster

Posted 16 Jul 2022 on Hotels

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key

Comment from Hotel Management

25 Aug 2022 by Abdur, Hotel Management

Thank You.

2 out of 5