Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from AUSTIN
Posted 13 May 2024
Staffs are nice
Comment from Hotel Management
24 May 2024 by KL Journal Team, Hotel Management
Thank you so much for taking the time to leave an excellent rating. We really appreciate your support. We hope to welcome you back again soon!
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by KL Journal Team, Hotel Management
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We hope to welcome you back again soon!
by A verified traveler
Posted 18 Apr 2024
Excellent services
Comment from Hotel Management
24 Apr 2024 by KL Journal Team, Hotel Management
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We hope to welcome you back again soon!
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
2 Apr 2024 by KL Journal Team, Hotel Management
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We hope to welcome you back again soon!
by A verified traveler
Posted 26 Mar 2024
The service was excellent. The location was great . I enjoyed the breakfast buffet. I would definitely recommend this place to someone else.
Comment from Hotel Management
2 Apr 2024 by KL Journal Team, Hotel Management
We extend our sincere thanks for your glowing review of your stay. It was a pleasure accommodating you, and we can't wait to welcome you back for another memorable stay.
by A verified traveler
Posted 11 Mar 2024
The Hotel is in good condition it is modern and the staff were all very welcoming and helpful. The area around the hotel is dirty but felt safe and any people we met around the area were polite and friendly. The hotel is well positioned for transport links within the city and has many places to eat and have a drink from local to global foods and drinks. A big thank you to the staff for letting us keep our room on for a couple of hours for free as we had an evening flight. My only gripe was the music that was played at the pool which was brain dead club music not for me. I like to chill at the pool:)
Comment from Hotel Management
15 Mar 2024 by KL Journal Team, Hotel Management
We greatly appreciate your feedback on your recent stay. We're delighted to hear that you had an enjoyable experience, and we look forward to your return in the near future!
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
2 Apr 2024 by KL Journal Team, Hotel Management
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by KL Journal Team, Hotel Management
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
by A verified traveler
Great, friendly service
Posted 27 Feb 2024 on HotelsExcellent and friendly service and good breakfast buffet. Also located in the heart of things in Bukit Bintang.
Comment from Hotel Management
11 Mar 2024 by KL Journal Team, Hotel Management
Thank you for sharing your positive experience with us. We're happy to have been a part of your journey, and we hope to have the pleasure of hosting you once more!
by A verified traveler
Comfortable and clean room in great location.
Posted 17 Feb 2024 on HotelsFriendly and helpful staff. Limited 8 covered car park lots I think that is set over some metal rollers. Could be for security purposes. Location is great and walkable to nearby malls and food stalls. Could be a bit noisy as next to a food stall. Room is clean and has essential bits but don’t expect 5 star luxury.
Comment from Hotel Management
23 Feb 2024 by KL Journal Team, Hotel Management
We want to thank you for sharing your thoughts about your stay with us. Your feedback is important to us, and we're going to review it with our team to make things even better. We're really happy to hear that you had a great time, and we're looking forward to having you back soon!
