Ratings based on 50 Verified Reviews

3.5 out of 5
77% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2019
Comment from Hotel Management
17 Dec 2019 by daoz, Hotel Management
tq for your response
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2019
4 out of 5
by A verified traveler

Comfortable and you get what you pay for

Posted 11 Jun 2019 on Hotels
Hotel is old and could be maintained better but room is spacious and fairly clean. Corridors are not air conditioned which was a little uncomfortable but otherwise good value for money. Breakfast buffet is basic but decent.
Comment from Hotel Management
5 Jul 2019 by DAOS, Hotel Management
Thank you for choosing to stay with us at Oriental Crystal Hotel. We are so glad to hear that you enjoyed your accommodations. On behalf of the hotel , please accept my apologies for any dissatisfaction you experienced during your visit. We appreciate your feedback as it enables to improve our standards. Kind regards, Faisal
2 out of 5
by A verified traveler

Wait to long for check out.please add good food.be

Posted 29 Apr 2019 on Hotels
Comment from Hotel Management
15 Jun 2019 by Daos, Hotel Management
Thank you again for bringing this issue to our attention. On behalf of the hotel , please accept my apologies for any dissatisfaction you experienced during your visit. We appreciate your feedback as it enables to improve our standards. Kind regards, Faisal
5 out of 5
by A verified traveler

Posted 29 Apr 2019
This property is clean and easy to access. Staff are friendly.
Comment from Hotel Management
15 Jun 2019 by Daos, Hotel Management
Thank you for choosing to stay with us at Oriental Crystal Hotel. We are so glad to hear that you enjoyed your accommodations. We appreciate your feedback as it enables to improve our standards. Kind regards, Faisal
5 out of 5
by A verified traveler

Posted 26 Apr 2019
Comment from Hotel Management
15 Jun 2019 by Daos, Hotel Management
Thank you for choosing to stay with us at Oriental Crystal Hotel. We are so glad to hear that you enjoyed your accommodations. We appreciate your feedback as it enables to improve our standards. Kind regards, Faisal
3 out of 5
by A verified traveler

Posted 3 Apr 2019
The room is done up in the 80s style. There is no international channel programm
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2019
5 out of 5
by A verified traveler from Kajang

Posted 11 Mar 2019
Location is good, staff polite & fast service overall. Room aircond need service/attention, it was not so cold.
4 out of 5
by A verified traveler

Simple place to relax

Posted 20 Feb 2019 on Hotels
the accommodation just met our simple requirements. The place was fairly quiet. The staff were good and helpful.