Ratings based on 26 Verified Reviews
2.4 Room cleanliness
2.8 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2022
Hi . On the day we booking. There is no room available. I sleep with my husband and baby outside the hotel in the car. We stranded by flood. Cant go back home.
Please refund my money as we not stay at the hotel. Thanks
by A verified traveler
Posted 29 Dec 2021 on Hotels
by A verified traveler
Posted 24 Dec 2021 on Hotels
dah penat sangat dari Jb , semua hotel dh penuh,sekali tengok disini ada kosong , booking & buat payment.bila sampai tempat hotel , hotel tutup.Call Hotel.com , dia ckp untuk refund kena call 1 no ini , bila call , hotel malaysis , hotel malaysia inform dia tak ada kena mengena dengan new town hotel.Penipu!!! HOTELS.COM & NEW TOWN HOTE. masa sampai tu memang ramai orang yang tunggu depan hotel tu , siap ada yg pakai kain pelekat , mungkin nk bermalam sebab rumah kena banjir.minta refund lagi , dia ckp akan ambil masa 14hari..
by A verified traveler
Posted 19 Dec 2021
by A verified traveler
Scammer Hotel
Posted 19 Dec 2021 on HotelsWe even cannot check-in due to the hotel wasn't operating their hotel. They supposed to not advertise in the web online booking if the hotel is not operating yet. We hardly to get the full refund like we're facing the scammers.
by A verified traveler
Posted 4 Dec 2021 on Hotels
by A verified traveler
Posted 8 Feb 2019
Duplex is nice but cleanliness is bad. Got cockroach in the toilet. Got spiderweb in every corner of the room.
by A verified traveler
Only in emergency stay here
Posted 11 Mar 2018 on HotelsThe cleanliness is terrible. The worst I've seen. The air conditioning didn't work then they upgraded my room then it was alright but in the morning the air conditioning started giving terrible smell from it. Changed three rooms, all of it had the same scent to it.
by Afiqah
Posted 2 Jan 2018 on Hotels
by halina
Posted 13 Nov 2017 on Hotels
