Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Tati, Hotel Management
Dear Edwin,Hola from Melia Kuala Lumpur. Thank you for staying with us and we value your review. We hope to see you again in the near future.
by A verified traveler
Posted 19 May 2024
But outdated but generally all good
Comment from Hotel Management
20 May 2024 by Tati, Hotel Management
Dear Mihai,Hola from Melia Kuala Lumpur. Thank you for staying with us. We truly appreciated your feedback. This shall be shared with the team for recognition and improvement. We hope to see you again in the near future.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Tati, Hotel Management
Hola from Melia Kuala Lumpur. First and foremost, thank you for choosing us as your home away from home destination. It was a great pleasure to have you with us. Thank you for making the time to leave us your feedback which will be shared with the whole team for improvement, actions, and recognition. We hope to see you again.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Tati, Hotel Management
Hola from Melia Kuala Lumpur. Thank you for your review. We hope to see you again in the near future.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
12 May 2024 by Tati, Hotel Management
Hola from Melia Kuala Lumpur. First and foremost, thank you for choosing us as your home away from home destination. It was a great pleasure to have you with us. Thank you for making the time to leave us your feedback which will be shared with the whole team for improvement, actions, and recognition. We hope to see you again.
by A verified traveler
Posted 19 Apr 2024
Although location is good but congested traffic around property.
Comment from Hotel Management
22 Apr 2024 by Tati, Hotel Management
Hola from Melia Kuala Lumpur. Thank you for your review. We hope to see you again in the near future.
by A verified traveler
Posted 9 Apr 2024
Good location near Bukit Bintang shopping and food areas.
Comment from Hotel Management
16 Apr 2024 by Tati, Hotel Management
Hola from Melia Kuala Lumpur. Thank you for your review. We hope to see you again in the near future.
by A verified traveler
Posted 25 Mar 2024
Hotel was very nice
. Staff was excellent. Only issue was elevators didnt seem to be working well and pool deck had piecies of thw coating peeling off and in the pool.
Comment from Hotel Management
26 Mar 2024 by Tati, Hotel Management
Hola from Melia Kuala Lumpur. First and foremost, thank you for choosing us as your home away from home destination. It was a great pleasure to have you with us. Thank you for making the time to leave us your feedback which will be shared with the whole team for improvement, actions, and recognition. We hope to see you again.
by A verified traveler
Posted 21 Mar 2024
It was bad staff is unfriendly
Comment from Hotel Management
22 Mar 2024 by Tati, Hotel Management
Dear Kian Aik,Hola from Melia Kuala Lumpur! First and foremost, we would like to thank you for choosing Melia Kuala Lumpur as your home away from home accommodation choice. We truly regret that we fail reach to your ideal standard during your current visit, hence, we would like to apologize for any inconveniences you have experienced. Rest assured, your input has been shared to the team and higher management for improvement purpose. We value your feedback, hence we thank you for making the time to share your experience. We hope that you will come back so that we may serve you better in the future. Again, we thank you for staying with us and it was a great pleasure to have you.
by A verified traveler
Posted 6 Mar 2024
Friendly staff.
Comment from Hotel Management
6 Mar 2024 by Tati , Hotel Management
Hola from Melia Kuala Lumpur. First and foremost, thank you for choosing us as your home away from home destination. It was a great pleasure to have you with us. Thank you for making the time to leave us your feedback which will be shared with the whole team for improvement, actions, and recognition. We hope to see you again.
