Ratings based on 9 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
2.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2019
Comment from Hotel Management
7 Nov 2019 by MaxTeam , Hotel Management
Dear Valued MaxStays Guest,
Greetings from MaxStays!
Thank you for taking the time to share your perfect ratings. We are delighted to hear that you had an excellent stay with us. We hope to welcome you back again soon.
Yours sincerely,
MaxTeam
by A verified traveler
Posted 19 Sep 2019
The staff was friendly and the rooms are very good
Comment from Hotel Management
22 Sep 2019 by The Management, Hotel Management
Dear Ikram,
Greetings from MaxStays!
Thank you so much for taking the time to share your feedback with us following your recent stay.
We are great to know you had such a wonderful experience here in our property, from our friendly staffs to our room environment. Your compliments have been passed along to our team and we are proud that we were able to contribute in making your trip wonderful one.
Once again, thank you very much for your feedback and we definitely look forward to welcoming and serving you again soon.
Kind regards,
MaxTeam
by A verified traveler
Posted 12 Aug 2019 on Hotels
I booking 3 days before the D-day
but on the D-day morning suddenly send me an email state due to system error no available room for me
by A verified traveler
Posted 8 Jul 2019
I arrived before the checkin cutoff time to find nobody there... the security guards said it’s not a hotel and they can’t help as it’s private residence. So it’s the same as air bnb but at a hotel price. I waited 45 min and nobody showed... I then had to find a hotel at 10:45 pm that had a vacancy, as there was a large exhibition at the conference Center and most hotels in the area were booked out... I found a hotel but had to pay a premium for a last min booking at 11:30pm ...thanks for wasting my time and costing me money for nothing!
by A verified traveler
Posted 2 Jul 2019
I truly enjoyed my stay there. Security was great, the flat itself is quiet and you couldn’t get a better location since it’s literally few minutes walk away from the twin towers! Thank you Lovely for being a wonderful assistant throughout my stay, she was there to ensure that I had everything I needed. Definitely recommend and will come back.
Comment from Hotel Management
26 Jul 2019 by MaxStays Management, Hotel Management
Hello Nick,
Greetings!
Thank you so much for taking the time to share your stay experience at the property.
We are pleased to know that you have a nice stay with us and proud that we are able to contribute to making your short vacation in Kuala Lumpur a wonderful one. We are delighted to receive such positive feedback from our guests which certainly helps to inspire our team members in keeping our best to serve our guests.
Thank you again for your compliments and we hope to see you soon to any of our MaxStays properties.
Best regards,
Max Team
by A verified traveler
Posted 19 Jun 2019
by A verified traveler from Singapore
Posted 21 May 2019
Great experience and great service from Lovely. She just like a concierge for this apartment that is designed and operating like a hotel. Comes with a whole range of toiletries and tea bags and coffee!
Comment from Hotel Management
13 Aug 2019 by MaxTeam, Hotel Management
Dear Ms. Evelyn,
Thank you so much for your wonderful review about us.We are great to know you had such a wonderful experience here with us. Your comments are highly appreciated and we will continue to do our very best for the comfort and satisfaction of our guests.
Once again, thank you for your valuable feedback and look forward to welcoming you back and serving you again soon.
Thank you.
Regards,
MaxTeam
by A verified traveler
Posted 17 Aug 2019
チェックインは私が英語が話せない為、なかなかスムーズには行きませんでしたが、その後はかなり快適でした。立地もサービスも清潔さも素晴らしかったです。
Comment from Hotel Management
19 Aug 2019 by MaxTeam, Hotel Management
Dear MaxStays Guest,
Greetings!
Thank you so much for taking the time to share your experience and choosing our property.
We are delighted to have your high admiration in so many aspects, especially the cleanliness of our room and our place. We are proud that we were able to contribute in making your Kuala Lumpur trip enjoyable. Your compliments truly motivate us in continuing to deliver the service standards to our guests.
Once again, thank you so much and we look forward to the pleasure of welcoming you back at the property.
Kind regards,
MaxTeam
by A verified traveler
Posted 14 May 2019
ネット環境悪くネットフリクッスも見れなかった
