Ratings based on 65 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Old linen and towels. For similar price you can do better.
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
9 Jan 2024 by Lavana Hotel Managament, Hotel Management
Dear Toh,Thank you for your valuable feedback. We appreciate your insights, and please know that we are actively working to enhance our facilities to better serve you in the future. We look forward to the opportunity of welcoming you back and exceeding your expectations.
by A verified traveler from San Francisco
Posted 30 Nov 2023
Internet on and off could not use it, the room didn’t clean up daily, staff asked to pay taxes again for Rm 30 extra
Comment from Hotel Management
1 Dec 2023 by Lavana Managament, Hotel Management
Hi Llyod, we extend our heartfelt apologies for any inconveniences experienced during your recent stay. We're addressing your concerns and appreciate your feedback. Concerning the tourism tax, we wish to clarify that its imposition aligns with Malaysian legal requirements. We genuinely appreciate your understanding of this mandatory levy.
by A verified traveler
Posted 22 May 2023
Disappointed. Not what was advertised. 1st room had blocked sink. Ask to fix but maintenance only work from 9am to 6pm. Was low on toilet paper but again housekeeping work from 9am to 6pm so they can't access storage room. Next day moved to different room. This one no internet connection at all, TV not working, lamp won't turn on. Couldn't be bother asking to change. They play music in the morning loudspeaker in the hallway. Not sure why. The design to close the door means you need to slam it hard to shut it. Other guest and housekeeping were all doing this which is irritating and noisy. I can hear guest from next room and hallway. My room had spider Web on ceiling and lamp was dusty. Staff did want to help but seem unenthusiastic. Bed, sheets, blankets, pillow were clean. Very close to public transport and Chinatown. Plenty of food and restaurants around. Would I come back? No but if they lower the price significantly to put up with all the loud noise, other inconvenience then its a maybe. The negative outweigh the positive. I can't recommend this to others. Safer to give it a miss.
Comment from Hotel Management
1 Dec 2023 by Lavana Managament, Hotel Management
Dear Tan,Thank you for your valuable feedback. We appreciate your insights, and please know that we are actively working to enhance our facilities to better serve you in the future. We look forward to the opportunity of welcoming you back and exceeding your expectations.
by A verified traveler
Posted 22 May 2023
Good location, close to public transportation, and several markets nearby. The room itself isn't anything spectacular, but was clean and comfortable. Overall, a solid deal for the price.
by A verified traveler
Posted 11 Jul 2022
by A verified traveler
Posted 18 Jul 2019
by A verified traveler
Posted 26 Jan 2019 on Hotels
The location is excellent and the room was clean and satisfactory enough, though very small. Good value for money but if I return to K.L. I would try the Travelodge across the road which while just a little bit more expensive appeared to be significantly better.
by A verified traveler
Posted 16 Oct 2018
by A verified traveler
Great Location
Posted 1 Oct 2018 on HotelsThe location is fantastic. Close to MRT and LRT stations. Also within walking distance to Chinatown and Central Market where great food is available.
Only downside is that room flooring is all ceramic which could be cold and sticky to the feet making it uncomfortable. Also there is no wardrobe in the room. Awkward to see my clothes hanging openly in the room. Also there is no security as anyone can go to the rooms by using the lift.
Overall, it is a pleasant stay.
